Guest Relations/Security/Courier Services Coordina Job at Froedtert South
Req # 7
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POSITION PURPOSE
Provides assistance and security to patients, employees, and visitors. Ensures the hospital's buildings, assets, parking lots, and grounds are safe/secure and monitored for hazards, vulnerabilities, damages, etc. Coordinates work schedules and implements core staffing for Security Officers, Campus Receptionists, Valet Attendants, Leads, and disciplinary actions, recordkeeping, etc. Investigates incidents that occur on hospital property and ensures appropriate reporting and follow up actions take place. This position will also assist with managing the following systems: Access control, surveillance, infant/child security, emergency preparedness, etc. In addition, will assist with various Security Management, Environment of Care, and Emergency Preparedness activities, and will serve as a project manager at times.
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MINIMUM EDUCATION REQUIRED
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Associate Degree (related field preferred)
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MINIMUM EXPERIENCE REQUIRED
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2 to 3 years
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LICENSES / CERTIFICATIONS REQUIRED
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Degree (related field preferred)
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Valid driver’s license to operate a motor vehicle in the State of Wisconsin and/or Illinois based on job assignment location.
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KNOWLEDGE, SKILLS & ABILITIES REQUIRED
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Strong reading and writing skills are required.
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Ability to comprehend instructions and material in English.
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Ability to work with confidential information.
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Adequate experience with operating two-way radio equipment, computers, various computer-based programs, surveillance and access control systems, etc.
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Must possess physical ability to assist nursing staff with combative individuals.
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Knowledge in emails, voicemails, copy machine, etc.
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PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES
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Provides a secure environment for patients, employees and visitors.
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Schedules adequate staff to cover all shifts as required for the hospital.
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Develops management reports for various purposes.
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Assists with maintaining and updating the Security Management Plan.
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Follows and understands various Joint Commission, CMS, and Life Safety Codes and helps ensure compliancy as related to role.
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Participates and generates reports for various committees.#cb
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Froedtert South is a comprehensive regional healthcare system that has served southeastern Wisconsin and northern Illinois communities for more than 100 years. Froedtert South provides services primarily through the Froedtert Kenosha Hospital and the Froedtert Pleasant Prairie Hospital and several other clinic locations.
Froedtert South is an Equal Opportunity Employer. Froedtert South does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need.
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