Service Advisor Bilingual Preferred Job at Southern 441 Toyota

Southern 441 Toyota West Palm Beach, FL 33411

The all new Southern 441 Toyota is the premier Toyota dealer of West Palm Beach. Conveniently located just west of the Turnpike west on Southern Blvd in. Royal Palm Beach - on the corner of Southern Blvd and 441. Our newer state-of-the-art facility combined with our friendly, knowledgeable staff is devoted to creating the best experience for our customers. We’ve prided ourselves in creating a great environment for our customers and employees, we are growing to be the top-selling Toyota dealerships in the West Palm Beach area.

Have you worked in Toyota dealership or any dealership in the past?

Do you have a customer first belief system and ethics?

Do you want to work in what will be the best Toyota Dealership in Palm Beach County?

Do you want to grow with an organization that promotes from within??

Are you the best at what you do?

If you answered YES to the above, we want to speak with you.

Our incredible Toyota dealership in Royal Palm Beach is looking for professional service advisors to work with our ever-growing client base. We are hiring the best most dynamic automotive professionals we can find.

We would like to see at least 3 to 5 years of new car dealership service advisor experience to qualify.

We will consider no experience - we want the best attitude and aptitude we can find!

Apply today for immediate consideration.

Job Type: Full-time

What We Offer:

  • State-of-the-art facility with the latest technology and amenities to foster a professional work environment
  • Opportunity for internal promotion and career growth with dealership
  • Ongoing training and education
  • Highly competitive and rewarding pay plan
  • 401(k) with company match
  • Full benefits including voluntary short and long term disability, dental, health, vision, medical
  • Paid vacation and holidays
  • Flexible hours


Responsibilities:

  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


Requirements:

  • Reynolds & Reynolds DMS experience is HIGHLY preferred
  • At least one year of experience working as an automotive Service Advisor and a working knowledge of automobiles
  • Customer service skill
  • Sales experience
  • Proficiency with computers and technology
  • Ability to communicate complex technical concepts to customers




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