Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

Manage the ongoing strategies, tactics, and application of NTRP (National Tennis Rating Program) and assist with the transition of team products to new platforms.

• Manage day to day operations of NTRP (including processing DQs, start rates, etc.)
• Monitor the accuracy of ratings including updates to the NTRP Methodology, guidelines, calculations, grievances, appeals and self-rate process
• Manage relationship and training between section/district staff regarding NTRP
• Contribute to the NTRP Operations Team
• Manage year end NTRP rating run and publish process and all related activity
• Manage consumer facing content and consumer communication plan for NTRP
• Act as digital business owner for TennisLink enhancements for USTA League & Junior Team Tennis
• Contribute to USTA’s digital strategy for team tennis based on market and other research findings and analysis to increase consumer engagement and play
• Support migration of USTA Junior Team Tennis and USTA League to a new digital platform

Who You Are

• Previous experience with NTRP
• Identifiable tennis background
• High-level computer systems knowledge including development standards and processes, with specific experience with testing and QA desired
• Proficiency in advanced mathematics
• Excellent computer skills
• Excellent verbal, written, and interpersonal communication skills
• Detail oriented

What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

• Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 3%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $5,000 for tuition reimbursement.
• Mental and emotional wellness: Resources for overall well-being including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.