Systems Analyst for the State of Georgia
Location: (Columbus, GA)
Duration: 12+ Months
Client: GA DOL
Job Id: (710961)
*Local Candidates in the Columbus, GA area (Muscogee County) surrounding cites are, Hamilton, GA, Cusseta, GA, Phenix, AL, Ladonia, AL & Smiths Station, AL
*MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*
- Technical support experience in a Windows 10 PC environment\Experience supporting Cisco VoIP phones and Jabber client
- Experience with Bitlocker encryption, antivirus, and malware/spyware removal software
- Experience with troubleshooting network connectivity issues in both LAN and WAN environments
- Provide onsite desktop support for customers located within assigned locations.
- Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
- Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
- Install & support network devices providing business critical service.
- Perform end user data back-up and recovery ensuring attention to detail.
- Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
- Open/document/track problem tickets escalating to appropriate workgroups when required.
- Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
- Provide special project support including setup and breakdown and relocation of computer equipment and peripherals
Job Types: Full-time, Contract
Pay: $25.00 - $30.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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