Salesforce Business Analyst Job at Deloitte
Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.
Work you'll do
The team
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.
Qualifications
Required:
Preferred:
Work you'll do
- Serve as an integrator between business needs and technology solutions
- Problem solve and offer ideas to solve client issues
- Assist in proposal development as requested
- Develop your skills through training courses, mentoring, and daily interaction with clients
- Maintain responsibility for completion and accuracy of work products
- Identify efficiencies and innovative approaches
- Conduct relevant research, data analysis, and create reports
The team
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.
Qualifications
Required:
- Bachelor's degree
- 2+ years of Consulting experience or relevant industry experience
- 2+ years of Functional Requirements gathering experience
- 2+ years of Salesforce implementation and/or project experience
- 2+ years of experience writing user stories
- 1+ years of Salesforce Sales Cloud experience
- Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Must be able to obtain and maintain required clearance for this role
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred:
- Salesforce or CRM SaaS Solutions experience
- Agile Project Management
- Scrum Master Certified
- SDLC Scrum Process knowledge
- Prior exposure supporting Government/Federal Digital Transformation efforts
- Client management experience
- Ability to communicate and manage stakeholder expectations
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.