Glassnote Candle Bar provides customers with a one of a kind candle-making experience within the ambiance of a speak-easy style cocktail bar, located in the heart of Walker's Point. Guests are able to socialize, drink, and create their own custom scented candles. Connection and Creation is the driving force behind Glassnote Candle Bar.

Position Overview:
Our team of knowledgeable candle making guides/ bartenders are all called Chandlers- a term used in the middle ages for Candle Makers. Our Chandlers are responsible for creating an intimate and memorable experience for each guest that we welcome into our space. Chandlers are highly skilled and act as tour guides, servers, and bartenders to deliver outstanding service and ensuring that every guest leaves with more than just the perfect custom candle. Chandlers guide our guests through an intimate custom candle making experience while crafting signature cocktails and providing excellent customer service. Chandler's are paid an hourly rate plus tips and we offer a guaranteed minimum catch wage of $20 per hour.

Desired Skills:
Experience in food service or bartending is ideal
Working Knowledge of Google Sheets
Able to work with multiple apps related to the job
Team player with a positive energy
High attention to detail and strong communication skills
Self-motivated to perform well
Ability to take direction and follow strict standard operating procedures
Strong problem solving skills and ability to learn quickly
Adaptable and able to perform well under pressure in a fast paced environment

Job Responsibilities:
-As a Candle Making Guide/Bartender you will take accurate orders and provide the highest levels of friendly and attentive service that build the guest’s intent to return while ensuring the Cocktail and Candle Bar is stocked and cleaned: bar dishes and tools, candle supplies.
-Follow all steps of service to company standards to provide memorable guest experiences
-Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times
-Resolve guest complaints, ensuring guest satisfaction in each interaction
-Maintain a positive attitude and work environment for guests and staff members
-Provide Exceptional Customer Service and Genuine Hospitality
-General Cleaning and Upkeep of the space per company standards throughout the entire shift: cleaning bathroom, dish area, staff kitchen, guest area, and bar area.
-Completes opening and closing duties and checklists every shift
-Strict adherence to policies, procedures, and operations with multiple staff trainings throughout the year

Qualifications:
-Must be at least 18 years of age upon hire
-Must be able to work at least Two Shifts per Week (shift schedule below)
-Must have a reliable method of transportation
-Must be able to lift up to 55 lbs
-Must be able to stand and move around for up to 11 hours
-Must be able to ascend and descend stairs unassisted on a daily basis

Shift Schedule:
-Tuesday to Friday: 4pm - 11pm
-Saturday: 1st Shift 11am - 6:30pm ; 2nd Shift 3:30pm-11pm
-Sunday: 1 Shift 10am- 4:30pm ; 2nd Shift 1:30pm - 7pm

We focus on an inclusive culture and celebrate everyone for who they are. Follow us on @glassnotecandlebar
Applicants can also fill out an application by clicking on JOIN US on our website at www.glassnotecandlebar.com!

Job Type: Part-time

Pay: $20.00 - $26.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Evening shift
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Milwaukee, WI 53204: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What shifts are you available to work? (Shift Schedule listed in Job Description)
• Have you been to Glassnote Candle Bar or Milwaukee Candle Co before?
• What do you value most in a work place and what do you do to make a work place positive and enjoyable for you, coworkers, and guests?

License/Certification:

• Bartending License or ServSafe Certification (Preferred)

Work Location: In person

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