Position: Pre-Sales Solution Engineer

Location: Remote + in-person meetings in the NCR with customers and team (20%)

Comp: Base+ Incentive, 180-250k OTE range

Position Summary:

The Solution Engineer (SE) is a highly skilled and experienced customer-focused technical sales professional who provides in-depth technical information and specific design/implementation guidance to our customers, specializing in Cisco product offerings. As a technical leader, they mentor others and share their knowledge within the Solution Engineering and Sales teams. They provide architectural guidance for customers across our product portfolio, including products and services from OEM partners. This role will bring technical expertise in designing network, data center, and storage with Cisco and other OEM products and will partner with two Account Executives.

The SE is responsible for pre-sales engineering activities including:

• identifying customer’s business outcomes and/or mission challenges and proposing technology solutions
• engaging as the primary client technical resource on sales engagements and
• achieving and maintaining OEM certifications in their area of expertise.

Solution Engineers are very knowledgeable of our offerings across multiple technologies and architectures. SE’s are both technical and business focused, with the ability to articulate technology roadmaps linked to customer business outcomes. As necessary, the SE works with Design Architects, and Solution Engineering peers, to validate the best solution to address customer requirements. The SE III works jointly with the Account Executives to learn the customer business outcomes and create the best technical solution. The SE provides technology-related input for internal company initiatives, including idea submission for new services and offers based on our capabilities. They will assist with the technical interview process for Solution Engineering candidates.

Primary Position Tasks:

• Defines technology and product recommendations, as well as architectural solutions for sales opportunities.
• Serves as the technical point of contact and technical sales lead for the customer.
• Provides the initial input for proposals and statements of work. Validates that the completed proposal (SOW, BOM, LOE, etc.) aligns with customer desired outcomes.
• Demonstrates technical knowledge and consultative skills, while working with customers and Red River team members.
• Uses professional level presales engineering skills and in-depth knowledge in at least one specialization, such as, Data Center, Security, or Route/Switch. Has knowledge of relevant solutions sets, product line specifications, performance criteria and applications.

Minimum Education/Certification/Experience Requirements:

• Expereince with pre-sales and solutions design
• Deep understanding of networking, security and Cisco products
• Bachelor’s degree desired
• 10 years’ work experience in a related engineering field
• Strong communication skills and ability to translate client needs into designs
• Experience with federal customers preferred

Knowledge, Skills and Abilities:

• Strong technical aptitude with the ability to learn new technical information quickly.
• Excellent communication skills with the ability to create a message to share verbally or in written form.
• Understands customer business outcomes, as described by the customer, with strong knowledge of customer industry verticals.
• Understands the sales process and partners with the Account Executive to execute for success.
• Ability to relate technology, or technical solutions, to solving customer business problems.
• Ability to create a detailed implementation plan (SOW) for a customer solution, including expected timelines for project completion. Validates the SOW, BOM, and LOE prior to delivery to the customer.
• Capable of demonstrating solutions within area of technical strength.
• Excellent skills for building rapport and trust with team members, customers, and partners.
• Maintains current and attains additional OEM and industry certifications, as required

About Seneca Resources:

Seneca Resources is a client-driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, Florida, and Texas that service clients throughout the United States.

We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

Job Type: Full-time

Pay: $160,000.00 - $225,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Washington, DC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Pre-sales: 3 years (Required)

Work Location: In person

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