Receptionist Job at Berkshire Healthcare Systems
The Administrative Assistant is a skilled member of the support services staff. Each Administrative Assistant will be assigned primary responsibilities and will be expected to provide support for general administrative job functions.
Responsibilities:
- Communicate effectively with patients, families, caregivers and staff either face-to-face or by telephone.
- Answer incoming calls and forward or refer to appropriate staff member or take a message.
- Triage patient/family telephone calls to clinical staff.
- Maintain confidentiality of all patient information.
- Complete routine reports and new assignments in an accurate and timely manner.
- Assists in taking referrals and communicating with the Referral and Admissions Team.
- Assist in entering data into the appropriate tracking systems.
- Assist in the process of putting together medical records or other packets.
- Assist in the filing of open and closed medical records as needed.
- Assist in stocking in-coming office supplies and medical supplies as needed.
- Assist in sending, receiving and monitoring faxes for all staff.
- Provide back-up or assistance to other administrative staff when needed.
- Responsible for tracking patient certifications and monitoring RN recertification assessments.
- Responsible for assisting Admissions Office with referrals.
- Assists with admission, transfer, death and discharge communication.
- Tracking and ordering printed materials.
- Assists in preparing patient documentation as needed.
- Assists in archiving records as needed.
- Assists with processing payroll as needed.
- Entering invoices from supply delivery vendors in Allscripts.
- Other duties as assigned.
Job Requirements:
- Minimum of two (2) years of experience as an Administrative Assistant.
- High school diploma or equivalent required.
- One (1) or two (2) years of business college preferred.
- Demonstrates good written and oral communication skills and public relations skills.
- Understands medical terminology.
- Strong computer skills.
- Ability to work with office technology, such as copier, printer, fax, scanner, telephone. Must be able to handle multiple tasks and meet deadlines and possess excellent organizational skills.
- Ability to represent and articulate the BHCS mission, vision and strategies in developing, implementing and coordinating the HR department.
Job Snapshot
Employee Type
Full-TimeLocation
Northampton, MAJob Type
Health CareExperience
Not SpecifiedDate Posted
03/25/2023Please Note :
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