Description

*We are currently offering remote work from one of our footprint states which are inclusive of AK, WA, OR, MT, NV, CA and or TX*

Providence is seeking an Principal IS Program Manager:

The Principal Program Manager is responsible for advising, consulting, and managing a number of complex projects under a common objective at PSJH under a single program (or across several programs). The Program Manager is assigned to programs with the highest complexity and broadest breadth - typically at the enterprise-level. While operating much more independently, this position works collaboratively with business/facility operational leadership, intake and governance teams, as well as IS groups required to deploy IS services and technology. The Principal Program Manager is the primary point of contact between business/facility executive leadership and the resource managers of all IS teams and is responsible for engaging executive leadership and communicating the progress of the program. This position will facilitate between executive leadership, resource managers of all IS teams, project management and consulting resources, and will be responsible for engaging executive leadership and communicating status of the program. The Principal Program Manager is accountable for working with and facilitating processes to accomplish complex program objectives, managing change and resolving issues that span across project teams and departments by planning, organizing, directing, and supervising program activities in a cost-effective and productive manner to achieve customer satisfaction. This position relies on extensive experience and judgment to plan and accomplish goals on complex issues where analyses of situations or data requires an in-depth evaluation of variables.

To ensure the success of their program(s), Principal Program Managers work collaboratively with multiple members of the project team(s)- including directors in organizational development, IS operations, informatics, project intake, growth & expansion, healthcare intelligence, integration, applications, and IT infrastructure. The Principal Program Manager may oversee teams of up to 25-100 caregivers.

The Principal Program Manager ensures projects related to the program are planned and executed in a manner that supports the PSJH Mission, and supports integration and collaboration across the health system while meeting the organizational objectives.

In this position you will have the following responsibilities:

• In this role, the Principal Program Manager is responsible for advising, consulting, and managing a number of complex projects under a common objective at PSJH under a single program (or across several programs) designed to support PSJH to achieve strategic goals and initiatives - including but not limited to - IS operations, informatics, project intake, growth & expansion, healthcare intelligence, integration, applications, and IT infrastructure. While operating much more independently, this position works collaboratively with business/facility operational leadership, intake and governance teams, as well as IS groups required to deploy IS services and technology. Typical programs assigned to a Principle Program Manager will span across several of these operational pillars and functional areas and will require collaboration and coordination with other programs.
• Strategic Functions:
• Develop projects within a program in alignment with the organization’s strategic plans and objectives with little/no oversight from PPMO leadership.
• Influences decisions in partnership with program leadership in order to ensure work toward common objectives.
• Proactively informs and influences others in order to maintain the balance required between business needs; project partner strategy and standards; and financial requirements and budgets with little/no direction from PPMO leadership.
• Facilitates strategic planning with internal customers for deployment of information technologies and/or major services and products related to new growth and expansion efforts with little/no direction from PPMO leadership.
• Management Functions:
• Proactively and independently manages client expectations for timelines and deliverables throughout the project/program life-cycle with little/no intervention from PPMO leadership.
• Develop and gain sponsor approval for project delivery dates.
• Manage portfolio programs with very high complexity, strategic priority and/or visibility, system and/or regional priority - typically at an enterprise level.
• Engages and organizes the assignment of activities of multi-functional, large-scale teams, as well as the project estimates, task dependencies and schedule.
• Scope, risk and issue management, including documenting, communicating and facilitating resolutions or mitigation plans with little/no direction from PPMO leadership.
• Proactively and independently develops, initiates and manages a communication plan, including regular program status reports.
• Manages stakeholders and multiple project teams in the context of a single or multiple program(s) with little/no intervention from PPMO leadership.
• Acts as a coach and mentor to others, especially (but not limited to) other project management staff, leaders, project leads, and customers.
• Operational Functions:
• Pro-actively and independently develops root cause analyses and process improvement plans.
• Maintains all program artifacts and sets the standards for other program/project management resources on the program(s).
• Prepares and delivers presentations to senior leadership, management and stakeholders with little/no support or intervention from PPMO leadership.

Job Specific Knowledge, Skills and Abilities:

• Master skill-level and expertise with Project Management methodology based upon project management principles, including experience implementing and facilitating complex decision-making structures among multiple executive stakeholders with varied interests and priorities.
• Planning: Master level skills in strategic & tactical planning and program management- with demonstrated ability to quickly understand and align with an organization, its structure, and priorities. Ability to take initiative, prioritize work, manage time and respond effectively to a rapidly changing environment and teach others.
• Judgment and Problem-Solving: Demonstrated superior judgment, problem solving, and cognitive skills with the ability to understand business or clinical strategies and plans, and their relationship to organizational strategies and teach others. Ability to analyze and report on foreseeable future implications of current decisions.
• Leadership: Advanced leadership skills, with the ability to successfully serve as a coach and mentor to others with demonstrated ability to inform and influence senior leadership, management and individuals in various parts of the organization to work toward successful outcomes. Exercising sound political and environmental judgment as appropriate to support successful project implementation with excellent skills related to group motivation, discipline, and diplomacy.
• Communication: Executive-level written and oral communication that is excellent in the areas of timeliness, accuracy, professionalism (both interpersonally and technical) with demonstrated experience as a speaker in a professional presentation environment, such as conferences and association meetings.
• Management: Demonstrated success independently managing project managers, project portfolios and/or multiple projects and teams simultaneously, assessing and mitigating risks through risk planning, managing the process of design, development, integration and/or implementation of software products, equipment, and facilities.
• Ability to utilize special equipment such as telephone and personal computer equipment; software including business applications, electronic medical record, practice management, financial management, project management and reporting. PC peripherals and other office or AV equipment such as digital projectors, fax, scanner, copier and others.

Required Qualifications:

• Bachelor's Degree - Or equivalent educ/experience.
• 8 years Information Services/Information Technology and/or Healthcare Industry experience.
• 8 years in the project / program management field.
• 1 year PPMO portfolio experience (e.g., EMR, Business Applications, M&A, Infrastructure, etc.).
• Experience with vendor/contract management and negotiations.
• Development and execution experience with business development, marketing, communications, financial planning, and benchmarks/metrics in support of improved quality and process design.

Preferred Qualifications:

• Master's Degree
• 3 years Experience in resource management.
• Project Management Professional upon hire.
• PgMP (Program Management Professional) upon hire.
• Lean Six Sigma certification upon hire.
• Lean certification upon hire.
• CQIA (Quality Improvement Associate) upon hire.

Salary Range by location:

NorCal (Napa, Sonoma)

Min: $74.01 , Max: $121.50

Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward, Valdez)

Min: $65.96 , Max: $108.29

WA Puget Sound Oregon (Portland) Alaska (Anchorage)

Min: $63.28 , Max: $103.89

Oregon (Hood River, Medford, Seaside)

Min: $58.99 , Max: $96.84

Eastern Washington (Richland, Spokane, Walla Walla)

Min: $56.31 , Max: $92.44

Montana

Min: $50.95 , Max: $83.64

Texas

Min: $48.27 , Max: $79.24

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 170384

Company: Providence Jobs

Job Category: IT Administration

Job Function: Information Technology

Job Schedule: Full time

Job Shift: Day

Career Track: Business Professional

Department: 4011 SS IS CRCA ADM

Address: WA Renton 2001 Lind Ave SW

Pay Range: $See Posting - $See Posting

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.