Physical Therapy Aide Job at HonorHealth
Overview:
Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.
HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.
HonorHealth is looking for a A/R Representative to support our new Sports Physical Therapy division. This is a dynamic and established team made up of Providers, Athletic Trainers, Physical Therapists, Therapy Aides, Reg Sched roles and a Professional Coder that provides services to student athletes of all ages in the Scottsdale Unified School District. This is an amazing time to join the Honor Family to support local athletes in their care and recovery.
The ideal candidate must meet the minimum requirements that include a HSD/GED and a minimum of two (2) years experience healthcare billing and collections. Skills that will ensure success in the role includes your knowledge in Accounts Receivable, insurance follow-up, claims denials and the ability to compete claims research along with being detailed, organized ands familiar with insurance plans and billing guidelines will be value added for the role.
Join us. Let’s go beyond expectations and transform healthcare together.
HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.
As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered. Qualifications: Education
High School Diploma or GED Required
Experience
2 years healthcare billing and collections experience or front office experience in a medical practice Required
Responsibilities: Job Summary
Responsible for all or part of the following: billing and collecting, research, correspondence, payment and adjustment posting, charge entry, prior authorization, and a host of other duties to assure timely reimbursement to the medical provider. Demonstrates independent problem solving skills of account error necessary to bring the account balance to zero within established time frames.
- Hybrid role / 100% remote after completion of required training
- Monday - Friday; 8:00am to 4:30pm
- Heakthcare billing and collections experience required
- Ortho or Specilaty experience preferred but not required
Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.
HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.
HonorHealth is looking for a A/R Representative to support our new Sports Physical Therapy division. This is a dynamic and established team made up of Providers, Athletic Trainers, Physical Therapists, Therapy Aides, Reg Sched roles and a Professional Coder that provides services to student athletes of all ages in the Scottsdale Unified School District. This is an amazing time to join the Honor Family to support local athletes in their care and recovery.
The ideal candidate must meet the minimum requirements that include a HSD/GED and a minimum of two (2) years experience healthcare billing and collections. Skills that will ensure success in the role includes your knowledge in Accounts Receivable, insurance follow-up, claims denials and the ability to compete claims research along with being detailed, organized ands familiar with insurance plans and billing guidelines will be value added for the role.
Join us. Let’s go beyond expectations and transform healthcare together.
HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.
As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered.
High School Diploma or GED Required
Experience
2 years healthcare billing and collections experience or front office experience in a medical practice Required
Responsibilities: Job Summary
Responsible for all or part of the following: billing and collecting, research, correspondence, payment and adjustment posting, charge entry, prior authorization, and a host of other duties to assure timely reimbursement to the medical provider. Demonstrates independent problem solving skills of account error necessary to bring the account balance to zero within established time frames.
- Responsible for research and secure payment for insurance accounts:
Follow up required daily accounts based on work queue assignment to reduce the A/R
Submit appeal letters on unpaid and underpaid claims
Participate in accounts receivable collections projects as needed to meet department goals
Contact insurance companies to follow up on denials and correspondence
Contact patients regarding insurance related issues
Research recoups and repayments to assure that payments are accurate and comply with Medicare and Managed care contracts payment methodologies
Work the electronic denial file (835b) to ensure clean claim submission
Review Charge review work queues as assigned
- Responsible for research and secure payment for patient balances:
Follow up required daily accounts based on account work queue assignment to reduce the cash pays A/R
Submit final letters to delinquent accounts
Answer incoming patient calls
Provide support to the clinics as needed during patient care hours
Collection calls to patients to collect past due balances
Process credit card payments and post within the patient billing system
Set up payment plans for patients
Review statements to ensure accuracy
Acts as a liaison between patient, practice and insurance carrier regarding complaints and problems
Work with statement and bad debt vendors on disputes and ensure accuracy of accounts
Work return mail to update accounts to ensure accuracy
- Performs routine data entry and/or review of claim edit work queues:
Input charges for physician billing
Correct denials that have dropped to the claim edit work queues timely
Maintains current knowledge of regulatory billing requirements for the specified payers and various specialty specific limitation or payer expectations
Process the electronic claims batch daily and initiate the printing of paper claims
Review Charge review work queues as assigned
- Handles all payments and correspondence received in the central business office
Processes all EFT/ERA, lockbox, mail, POS, phone payments.
Processes credit cards
Creates payment batches and scans all correspondence into patient billing system
Processes deposits for all incoming payment, including POS from multiple clinics
Sets up courier service for new clinics
Posts payments and denials into patient billing system
Processes ERA payments and works error work queue
Performs daily batch reconciliation
Follow up on credit work queues to maintain the undistributed credits, process refunds and research incorrect adjustments or payments
- Follows departmental functions:
Prioritize work to minimize interruptions and increase efficiency in collections process
Participate in daily DMS huddle, and all department meetings
Provide five star customer service, to include patients, coworkers, vendors and management
Establish and maintain and efficient filing system
Maintain clean and organized work area
Communicates and engages effectively with others
Communicates and participates in training classes as needed to keep current with daily operations
Work in a team environment and participate in constructive feedback
Ability to handle numerous tasks simultaneously and with flexibility
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