HOTEL FRONT DESK Employment Opportunity

The Surestay Hotel by Best Western Spicer located across from Green Lake in Spicer, MN is under new ownership! Excellent environment, friendly people, career advancement opportunities, 401k plan and Surestay University Hospitality training are just some of the benefits of this position. Great for anyone that is responsible and takes pride in their work!

Our job opportunity:

• $15 per hour to start
• 16 to 48 hours per week
• 401K plan
• We are FLEXIBLE! with your schedule!

What you get to do in this role:

The Front Desk Agent represents the hotel to the guests, job duties include:

• Maintain an inventory of vacancies, reservations and room assignments.
• Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.
• Know room locations, types of rooms available, and room rates.
• Register arriving guests and assign rooms.
• Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
• Coordinate guest room maintenance work with the engineering and maintenance division.
• Know daily activities and meetings taking place in the hotel.
• Report any unusual occurrences or requests to the manager or assistant manager.
• Manage and resolve all guest complaints in a professional and courteous manner.
• Process guest check-outs and handle monetary transactions.
• Maintain customers’ privacy.
• Maintain a high level of professional appearance and demeanor.
• Perform other duties as assigned.

What candidate traits are needed to be successful in this role?

• High school diploma or equivalent.
• Previous hotel-related experience preferred, but not necessary.
• Ability to communicate with public, hotel staff, and management in a professional manner.
• Knowledge of surrounding areas and local events.
• Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
• Ability to learn safety, emergency, and accident prevention policies and procedures.
• Skilled in the use of front office equipment.
• Knowledge of proper telephone etiquette.
• Ability to work a flexible schedule, including weekends and holidays.

For more information or to apply, please stop by the hotel located at 154 Lake Ave S, Spicer (across from Zorbas) or call (320) 796-2300

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Spicer, MN 56288: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Administrative Assistants & Receptionists: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.