POSITION PURPOSE:

Planning, directing, coordinating, and managing the activities of Housekeeping Supervisors, Room Attendants, Turndown Attendants, Public Area Attendants, and House Attendants, in accordance with established Victor Hotel standards, policies, and procedures

ESSENTIAL FUNCTIONS: Supervises daily activities, providing organization, instruction, and guidance to staff members of the Housekeeping Department.

• Ensures completion of daily objectives while maintaining hotel standards ofVictor Hotel's cleanliness and guest satisfaction and ensuring that all department and company policies and procedures are followed.
• Monitors work performance of team members by inspecting all hotel rooms and public areas to ensure that cleanliness meets hotel standards.
• Identifies and resolves problems in a timely manner, being decisive in problem situations and taking appropriate corrective actions.
• Responds promptly and expedites all guest requests, monitoring guest comments and taking corrective action as necessary to improve service.
• Generates creative solutions, continually seeking to improve the housekeeping operations.
• Monitors inventory of all housekeeping supplies, prepares requisitions, receives, and confirms deliveries, and verifies invoices pertaining to the Housekeeping Department.
• Conduct department pre-shift and monthly department staff meetings.

QUALIFICATION STANDARDS:

Experience: A minimum of 5 years’ experience in Housekeeping Management, with a minimum of 5 years of experience working in a four/five-star hotel environment preferable.

• Understanding of Housekeeping standards, operating goals and objectives, policies and procedures, projects, organization, delegation, and follow-through.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• Choose your own hours
• Day shift
• Evening shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Miami Beach, FL 33139: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel Housekeeping Manager: 5 years (Required)

Work Location: One location

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