Engagement Specialist - Special Exhibits Job at State of Indiana
Work for Indiana
Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.
At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.
About the Indiana State Museum and Historic Sites:
The Indiana State Museum and Historic Sites (ISMHS) is a statewide museum system with 12 locations including the Indiana State Museum in downtown Indianapolis and 11 historic sites in the Indiana communities of Evansville, Corydon, New Albany, Rome City, Madison, Fountain City, Geneva, New Harmony, Nashville, Vincennes, and Metamora.
Mission: To serve as a catalyst for informal lifelong learning that connects the stories of real people, places, and things.
Vision: Be the leader in informal lifelong learning that is recognized, sought-after and celebrated regionally, nationally, and globally.
Values:
- Inclusion
- Integrity
- Stewardship
- Transparency
Strategic Priorities:
- Engage and serve an expanded and diverse audience through transformative experiences: Collections. Exhibits. Programs.
- Translate/transform our historic sites from buildings/tours to experiences/legacies.
- Brand awareness and reputation management.
- Sustainability (product and financial).
- Organizational culture.
Salary:
The starting salary for this position is $16.24 per hour.
About the Job:
The Indiana State Museum is seeking candidates for the intermittent Special Exhibits Engagement Specialist position. This position will rotate through our special exhibitions on our third floor throughout the year at the Indiana State Museum. The Engagement Specialist is part of the Engagement team and provides high quality customer service through interactive experiences for children, families, and adults in the exhibit. The incumbent performs daily engagement interactions, demonstrations, and storytelling as well as exhibit safety and maintenance.
A Day in the Life:
The essential functions of this role are as follows:
Museum operations
- Prepare exhibit spaces daily for visitors, maintains a safe and inviting atmosphere and completes daily checklists and reports all maintenance and safety concerns
- Communicate visitor issues and concerns to security and other staff as appropriate
- Support Visitor Services in providing a welcoming and engaging environment for all museum visitors
- Manage customer complaints, incidents, and accidents quickly and professionally
- Respond to emergency situations to ensure safety of museum visitors
- Clean and sanitize exhibit and public spaces daily
Visitor Engagement
- Enhance the visitor experience in inspired by the Dunes: Paintings by Frank V. Dudley with friendly interaction, assisting with visitor questions and concerns, and remaining visible and approachable
- Maintain general knowledge of exhibit content and in-depth knowledge of exhibit interactives and daily engagement programs
- Implement scheduled and spontaneous activities and programs within the exhibit for diverse audiences including children, families, and adults
- Collect visitor feedback on experiences and programs
- Work with and assist museum volunteers as needed
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
- High School diploma/GED; Working towards degree in Early Childhood Education, Elementary/Secondary Education, Child Development, Science Education, Art Education, Anthropology, Museum Studies, Community Engagement, or a related major supplemented by relevant work experience preferred
- Experience working with children and families in an informal and/or formal environment
- Experience with hands-on, interactive programming
- Must be comfortable working independently and demonstrate initiative
- Strong presentation, communication and customer service skills and collaborative work ethic
Schedule Requirements:
- Typical schedule is between the hours of 9:30AM – 5:30PM and Thursdays until 8:30pm. The museum is open Wednesday to Sunday 10am-5:00pm and Thursday evenings until 8:00pm; some early and late hours required. Weekends required
- This is a temporary position that lasts until the end of 2023. Benefits are not included
- $16.24 per hour, up to 28 hours a week, depending on availability.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer.
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