Lincare is the nation’s leading provider of oxygen, durable medical equipment and clinical respiratory services. We are currently seeking Customer Pay Collectors to join our team!
WHY WORK AT Lincare?
- Culture- An inclusive, open and friendly environment focused on our associates and their success
- Benefits- Comprehensive benefits package with flexible options to fit your individual needs
- Growth- An industry leader who continues to transform the way respiratory care is delivered to our patients
The Customer Pay Collector ensures that incoming calls are answered quickly, outgoing calls are at a maximum, utilizing the dialer. They will also ensure that costumer pay balances are collected and all goals met.
Job Responsibilities:
- Represents the company through professional conversation by means of inbound and outbound calls
- Collects and processes payments, payment plans, and recurring payments
- Ability to work effectively both individually and as a team
- Initiate resolution to patient complaints
- Advises collections department of required actions for billing
- Submit all Change of Insurance information
- Handles mail for the center including responding to requests for information
Requirements:
- Apply fundamental concepts such as fractions, percentages, ratios, and proportions to practical situations
- Define problems, collect data, establish facts, and draw valid conclusions
- Interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
Education and Experience:
- Associate's degree (AA) or equivalent from two-year College or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Remote
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