Bell Attendant Job at Xanterra Travel Collection
Overview:
As our employee, you receive discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection amongst the beauty the Grand Canyon Railway & Hotel, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth!
About The Position:
This is full-time year round position at the Grand Canyon Railway Hotel in Williams, AZ. The Bell Attendant provides bell service to guests by taking luggage, etc. to/from room; inventory and stock linen storage & amenities, clear hallways of soiled linens and bedding; other assigned duties to facilitate guest services and efficient management of the hotel.
Benefits
Employee Perks:
Employee appreciation Events:
Qualifications:
LETS GET YOUR CAREER ON THE RIGHT TRACK!
LIVE.WORK.EXPLORE.
Join our Lodging team at the Grand Canyon Railway & Hotel!
Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel one of the finest hotels operating 298 standard and deluxe guest rooms. At the Grand Canyon Railway & Hotel, beyond the iconic train and beautiful western backdrop hotel, it is known as a place of remarkable beauty, peace, scenic grandeur and top notch hospitality. All aboard for a fun and exciting job!
As our employee, you receive discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection amongst the beauty the Grand Canyon Railway & Hotel, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth!
About The Position:
This is full-time year round position at the Grand Canyon Railway Hotel in Williams, AZ. The Bell Attendant provides bell service to guests by taking luggage, etc. to/from room; inventory and stock linen storage & amenities, clear hallways of soiled linens and bedding; other assigned duties to facilitate guest services and efficient management of the hotel.
Benefits
- Medical
- Dental
- Vision
- 401K
- Supplemental life and Disability
- Employee assistant plan
- Sick Time
- Vacation Time
- 8 holidays ( Including your birthday)
- Pet insurance
Employee Perks:
- Free Gym (10:00 AM-5:00 PM)
- Free Pool ( 10:00 AM- 5:00 PM)
- Free Train Tickets up to six people
- Free Entry to Bearizona
- Free Event Train Tickets
- 30% Retail Discount
- Food and Beverage Discounts
- Lodging Discounts
- RV Space Discount
- Kennel Discount
Employee appreciation Events:
Annual Employee Appreciation Dinner- Annual Employee Appreciation Picnic
- Employee of the month
- Fully understand and support Xanterra Mission Statement and Core Values.
- Provide bell service to guests by taking luggage to and from room, including tour groups and individual guest parties or as directed by Executive Housekeeper and/or Front Desk.
- Assist tour drivers and/or tour escorts as necessary with baggage schedule, special requests, etc.
- Attend to tour group luggage delivery and pick up in a timely manner, ensuring proper procedures for handling tour luggage are followed in detail.
- Assist the Front Desk in delivering messages, running errands, providing information and directions to facilitate guest’s needs.
- Stock storage closets with clean linens and guest room amenities.
- Complete scheduled inventory of mission linens and guest room amenities as required.
- Clear hallways of soiled linens, pool towels, trash, recycle waste and deposit in appropriate bin or dumpster.
- Deliver and/or gather all rollaway beds and used cribs and ensure equipment is placed in the correct closets.
- Assist the Common Area Attendants in maintaining the cleanliness of the lobby areas, entrances and other public areas of the hotel facilities.
- Take outgoing mail to the mail box and retrieve incoming mail. Place all received shipments in the appropriate storage.
- Unlock (AM shift) or Lock (PM shift) the pool and exercise rooms.
- Adhere to all Xanterra Grand Canyon Railway lost and found procedures.
- Check luggage, packs, etc. in bell storage area and maintain security of items in storage.
- Complete all Bell Attendant paperwork and submit to Executive Housekeeper or Front Desk.
- Adhere to all safety and risk management policies management as necessary.
- Wear required personal protective equipment as required while performing job.
- Other duties as assigned.
Qualifications:
Preferred Qualifications:
- Knowledge of rooms and hotel layout on GCR property, including general knowledge of Xanterra Grand Canyon Railway guest services with the ability to convey information to the guests.
- Ability to complete assigned tasks without close supervision.
- Willingness to help out in all areas of the housekeeping department to facilitate services to guests and efficient management of the hotel.
- Possess valid Arizona Driver’s License and comply with Xanterra GCR Company Vehicle Policies
Xanterra Parks & Resorts® Grand Canyon Railway (GCR) "We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity."
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