People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers.

Schedule: Monday/Tuesday/Thursday 9am-6pm; and Wednesday/Friday 8am-5pm

JOB SUMMARY

The Administrative Assistant provides administrative and technical support for clinic staff. Manages schedules/calendars, manages patient experience including scheduling & follow-up appointments, invoices, and handles inquiries as appropriate. Manages work with guidance and direction. Addresses administrative and technical issues when they arise.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedules all appointments for the Health Center.
• Greets patients and visitors in a warm, friendly manner and directs them as appropriate.
• Answers all incoming calls for the Health Center.
• Handles all billing and payment for the Health Center.
• Communicates via phone, email, Electronic Medical Record software, and other systems regarding patient inquiries, concerns, or escalations.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

• High School Diploma or equivalent required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Requires proficiency in MS office (Word, PowerPoint, Excel).
• Experience in a clinical setting preferred.

Proactive MD is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity and/or expression, sexual orientation, ethnicity, national origin, age, disability, genetics, marital status, amnesty status, or veteran status applicable to state and federal laws.

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