Supply Chain Support Specialist (Temp)

WHAT WE SEEK

The Supply Chain Support Specialist is responsible for tracking orders as they are shipped from the warehouse, picking/shipping sales orders and processing customer returns in the Oracle ERP system. This person will also be a key link in communication with order entry and sales regarding order fulfillment status and inventory availability.

This position is seasonal working 40 hours per week and could be ideal for temporary employment.

WHAT YOUR DAY WILL LOOK LIKE

• Tracking orders that have shipped according to a shipped orders report, looking for delivery, identify when a redirect needs to occur or any other situation that will assist the customer in a smooth delivery.
• Checking inventory prior to processing orders for shipment
• Make inventory transactions as required in Oracle ERP
• Utilize SalesForce/Service Cloud for case management and documentation
• Answer/ resolve Supply Chain and inventory related questions in a timely manner
• Facilitate the returns process by providing return labels to our customers.
• Perform other duties as assigned or apparent

WHAT SHOULD BE IN YOUR BOOKBAG

• Proficiency with computers and programs, including Microsoft Office Suite
• Oracle experience a plus
• Excellent organization and time management skills
• Ability to work in a fast paced environment 40 hours per week (M-F)
• High School diploma or GED required. Associate’s or Bachelor’s Degree preferred
• This position may be required to work remotely

WHAT GIVES US PURPOSE

Carnegie Learning is a leading provider of K-12 education technology, curriculum, and professional learning solutions. With the highest quality, research-based offerings for K-12 math, literacy, world languages, and more, Carnegie Learning is changing the way we think about learning and creating powerful results for teachers and students alike. At Carnegie Learning we strive to create an environment where people want to work - one where the larger team comes first, where trying new things (and sometimes failing) is encouraged, and where we pursue our mission relentlessly.

Carnegie Learning is a major disruptive force in the digital curriculum market by combining world-class research, differentiated technology, best in class content together with a world-class mission-oriented team. This is where you come in! Are you ready to do the best work of your career and shape the future of learning?

WHAT WE PROVIDE

• Named a Pittsburgh Top Workplace six years in a row
• 401k retirement savings plan
• Employee assistance program
• Business casual work environment
• Mission-driven culture
• Flexible working hours, leveraging remote capabilities

WHAT WE BELIEVE

We respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our business and industry. Carnegie Learning is an Equal Opportunity Employer.