Arcade General Manager

Full-time position in the Arcade at The Orleans, Las Vegas, NV

Salary Range: $38 – $42k DOE

The Sugarloaf Experience #sugarloafmagenta #thefunjob

Come enjoy work with the premier coast-to-coast arcade game operator and family entertainment center in the nation. Sugarloaf Entertainment has proudly defined family arcade entertainment with over 50,000 machines in more than 15,000 locations across the country. If you want to be part of a team where diversity is the future and employees are valued, appreciated, and included come join us as we strive for a better tomorrow…Together!

We’re happy you’re here!

ESSENTIAL DUTIES AND RESPONSIBILITIES may include, but are not limited to, the following:

• Directly responsible for the day-to-day operations of The Arcade at The Orleans Hotel and Casino
• Directly responsible for managing budgeted cost areas
• Responsible for the recruitment, hiring and training of arcade team members
  • Teach and coach interpersonal customer service skills
  • Supervise arcade team to uphold arcade program standards and operations
• Provide excellent customer service in regard to all aspects of Arcade program operations
• Responsible for all arcade game repairs, to include parts ordering, tracking, etc.
• Maintain the condition and appearance of location to the highest standards
• Accountable for providing legendary customer service
• Assign and perform daily cleaning assignments
• Responsible for all cash handling, weekly collections, and daily/weekly/monthly reconciliations
• Ability to adhere to company dress code(s)
• Other duties as assigned
• Weekend and evening hours required
• Regular, reliable attendance required

QUALIFICATIONS AND EXPERIENCE:

• Strong mechanical/electronic repair aptitude required
• At least five (5) years of supervisory experience required
• Previous retail or service-oriented business experience required
• Strong communication and interpersonal skills
• Basic electronics and mechanical repair knowledge required
• Experience performing preventative and aesthetic maintenance on machines
• High School graduate or equivalent
• Ability to stand for long periods of time, with occasional lifting up to 50 lbs
  
• Successfully pass a pre-employment criminal background check and drug screen

BENEFITS:

• Health benefit insurance package (medical, dental, vision, life and disability. Medical coverage starting at $40/month)
• 401(k) Retirement Savings Plan with company match
• PTO (accrual starting at 10 days per year and increases based on tenure), sick pay and 9 paid holidays
• Partially paid maternity leave

An Equal Opportunity Employer: we do not discriminate on the basis of race (including, but not limited to, hair texture, hair type, and protective hairstyles), color, sex (including on the basis of pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), creed, religion, age, marital status, national origin, citizenship, disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other status or characteristic protected by local, state, or federal law.

Pay Range - $38 to $42k annually DOE