Aspen Dental Management, Inc. (ADMI) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 18,000 healthcare professionals and team members at more than 1,100 health and wellness offices across 46 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. ADMI provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, and Chapter Aesthetic Studio. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. Combined, the companies serve more than 30,000 patients a day and more than 8 million patients each year.

As a reflection of our continued growth we have an exciting opportunity to join our dedicated Talent Acquisition team as the Recruitment Manager. This is a critical role supporting the recruitment efforts of our expanding call center.

Responsibilities

• Identify top sources of candidates, conduct prescreening calls, administer candidate assessments, coordinate interviews, and extend offers for all Call Center roles
• Lead, mentor and develop a team of high-volume recruiters
• Oversee team’s collective and individual performance, and provide coaching
• Partner with Call Center Managers and other stakeholders to assess operational business needs, and develop recruiting strategy based on current market trends
• Continually evaluate recruiting processes and procedures, and identify opportunities for improvements
• Work with internal and external candidates to form a strong talent bench
• Manage and coordinate internal candidate interview process
• Manage the negotiation, closing, and onboarding elements of candidate/new start relations
• Process data for all aspects of placement in ATS and tangents
• Serve as a liaison and partner with hiring managers to optimize the Call Center Recruiting lifecycle and ensure hiring goals are met
• Partner with hiring managers on interviewing best practices and create updated processes as necessary
• Compile and share data and activity during monthly business reviews
• Develop relationships with appropriate associations and groups to share job openings and enhance candidate pipeline

Minimum Education and experience

• Bachelor’s degree, or equivalent experience
• 3+ years leading and developing a team of recruiters, in a high-volume environment
• Demonstrated experience with ATS software, social media such as LinkedIn and Facebook
• Excellent written and verbal communication skills
• Ability to take initiative and problem solve in a fast paced environment
• Demonstrated ability to provide a stellar candidate experience