Service Manager Job at Resources Management Group
About us
Karp Automotive, Inc. in Rockville Centre, Long Island, is proud to be an automotive leader in our community. Since opening our doors, Karp Automotive, Inc. has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
We at Karp have a single philosophy, satisfy the customer. This has been our motto since the 1940's when we became one of the first car dealers in the country. It has allowed us to grow and become one of the largest Buick-Kia-Volvo retailers in North America and consistently recognized by our franchisors as a Dealer of Excellence. In fact, our customers agree and consider us the "Auto Authority."
Our sales department has accumulated over 100 years of Automotive experience. You will appreciate their professionalism. The huge inventory of new and pre-owned cars will also impress you. Please visit us for a guest drive in the Buick, Kia or Volvo of your choice and allow us to explain the many features and benefits of purchasing or leasing a Karp Automobile.
Our work environment includes:
Modern office setting
Growth opportunities
Professional Training
Responsibilities
Ensure that customers receive prompt, courteous, and effective service.
Consistently perform above region CSI average
Conduct daily one on one meetings with each service advisor daily
Conduct Daily group meetings with the technicians
Forecast Monthly objectives for the department and strive to meet goals
Hiring, Training and coaching the service staff
Monitoring and evaluation of employee performance
Maintain a comeback log and use results to reduce repeat repairs
Serving as a liaison between technicians and customers.
Take ownership of the customer's concerns and correct concerns as required.
Manage and hire technicians and service advisors. Prioritize jobs and manage dispatch of jobs.
Ensure customer has a positive dealership experience. Build relationships with customers.
Always leave a positive impression with the customer, deliver a great guest experience.
Requirements:
Minimum of 3 years experience!
A professional appearance, friendly manner, and positive attitude.
The ability to be competitive while maintaining the client's best interests.
Technical Automotive Knowledge
Excellent communication and interpersonal skills.
Strong customer service and negotiation skills.
A passion for sales and customer satisfaction.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Day range:
Monday to Friday
Rotating weekends
Weekend availability
Shift:
Day shift
Ability to commute/relocate:
Rockville Centre, NY 11570: Reliably commute or planning to relocate before starting work (Required)
Experience:
Automotive Service Management: 3 years (Required)
Work Location: One location
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Karp Automotive, Inc. in Rockville Centre, Long Island, is proud to be an automotive leader in our community. Since opening our doors, Karp Automotive, Inc. has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
We at Karp have a single philosophy, satisfy the customer. This has been our motto since the 1940's when we became one of the first car dealers in the country. It has allowed us to grow and become one of the largest Buick-Kia-Volvo retailers in North America and consistently recognized by our franchisors as a Dealer of Excellence. In fact, our customers agree and consider us the "Auto Authority."
Our sales department has accumulated over 100 years of Automotive experience. You will appreciate their professionalism. The huge inventory of new and pre-owned cars will also impress you. Please visit us for a guest drive in the Buick, Kia or Volvo of your choice and allow us to explain the many features and benefits of purchasing or leasing a Karp Automobile.
Our work environment includes:
Modern office setting
Growth opportunities
Professional Training
Responsibilities
Ensure that customers receive prompt, courteous, and effective service.
Consistently perform above region CSI average
Conduct daily one on one meetings with each service advisor daily
Conduct Daily group meetings with the technicians
Forecast Monthly objectives for the department and strive to meet goals
Hiring, Training and coaching the service staff
Monitoring and evaluation of employee performance
Maintain a comeback log and use results to reduce repeat repairs
Serving as a liaison between technicians and customers.
Take ownership of the customer's concerns and correct concerns as required.
Manage and hire technicians and service advisors. Prioritize jobs and manage dispatch of jobs.
Ensure customer has a positive dealership experience. Build relationships with customers.
Always leave a positive impression with the customer, deliver a great guest experience.
Requirements:
Minimum of 3 years experience!
A professional appearance, friendly manner, and positive attitude.
The ability to be competitive while maintaining the client's best interests.
Technical Automotive Knowledge
Excellent communication and interpersonal skills.
Strong customer service and negotiation skills.
A passion for sales and customer satisfaction.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Day range:
Monday to Friday
Rotating weekends
Weekend availability
Shift:
Day shift
Ability to commute/relocate:
Rockville Centre, NY 11570: Reliably commute or planning to relocate before starting work (Required)
Experience:
Automotive Service Management: 3 years (Required)
Work Location: One location
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.