Service Manager Job at Nick Mayer Auto Group
Nick Mayer Chevrolet, Buick, GMC in Lewisburg, TN is seeking a Full-Time Service Manager to join our team and run our very busy Service Department. The right candidate is someone who is a natural leader, sales oriented, organized and well versed in customer satisfaction.
E
xperience GM and leading a high-volume automotive service repair shop is required.
What We Offer:
- Positive and professional work environment.
- Competitive compensation package.
- Full medical and voluntary benefits.
- Paid time off.
- 401k with company match.
- Vehicle and dealership service discounts.
Responsibilities:
- Have a complete vision of a successful service department with a sound knowledge of service, parts and mechanics.
- Management mentality of a team leader, and not a boss.
- Be willing to both assist the team where necessary and analyze processes and results to determine opportunities of improvement, change and innovation.
- Proven record of excellent customer relations.
- Possess strong communications skills with a readiness to engage with our guests.
- Self-motivated to actively support, encourage, motivate, lead and grow our service staff through regular departmental meetings and trainings.
- Conduct daily shop goal assessments to meet company sales targets.
- Oversee scheduling of appointments for the Service Center.
- Assist in controlling all Service Center expenses including but not limited to payroll, claims and supplies.
- Demonstrate awareness and compliance with loss prevention and safety policies.
- Manage warranty and cost savings.
- Perform equipment inspections, adjustments, and maintenance.
- Maintain service records.
Qualifications:
- Previous General Motors automotive service repair shop experience is REQUIRED for this position.
- Proficiency in technology and safety.
- Qualified applicants will have a professional appearance, high energy, positive attitude, and strong communication skills.
- Above average computer literacy: proficient in CDK and other automotive applications is an advantage.
- Strong problem solving, analytical and investigative research skills.
- Process and solution focused.
- Analytical and detailed oriented.
- Ability to multitask and work in a fast-paced environment.
- Reliable and self-motivated.
- Must be willing to comply with pre-employment drug screening.
- Have a valid driver license and be insurable under the organizations policy.
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