• Review ALL preventive Maintenance work orders that are turned in for billing and provide estimates for all items listed that need attention.
  • Gather all needed information – parts, outside repairs, labor, etc.
  • Formulate proposal and present to the Field MWS Service Supervisor for presentation to the customer.

• Provide accurate estimates within 48 hours of receiving the information.

• Maintain good relationship with outside repair vendors, with understanding of

  who we use for various outsourcing needs.

• Verify information with technicians on any repairs that there is any type of

  uncertainty to the repair that is being estimated.

• Open Work Order and place order for all needed parts on approved estimates.

  Provide that work order to the MWS Field Supervisor so work can be dispatched.

• Track all estimates in a spreadsheet format and show estimate creation date,

  date of acceptance, date of completion or status of estimate.

• Provide a report once a month of all accepted, pending, denied and expired

  estimates.

• Report to the MWS Service Manager any issues that seem to be slowing down

  the estimate process.

• Generate & install required documentation needed for Permit Inspection

  approvals. Signage, Storage Rack Capacity Signs, etc.

• Arrange and assist site information gathering with Engineering resources and

  feedback information to Systems Engineering Permit Administrator.

Position Qualifications

• Collaboration and teamwork abilities as this person will work with service, parts, and sales staff as well as outside vendors to ensure effective customer service and accurate information gathering.
• Must develop systems and controls to ensure all commitments are followed up and met.
• Must have adequate knowledge on all products we service.

Benefits

• Medical, Dental, Vision, STD, LTD, and Life
• Accrued Paid Sick Leave and Vacation
• 401(k) match
• Compensation: $27 - $29 per hour