Scheduler Job at Westchester Gardens Health & Rehabilitation

Westchester Gardens Health & Rehabilitation Clearwater, FL 33761

  • We are in need of a skilled PRN Receptionst to fill on for vacations, sick days and work on an as needed basis.
  • If you have exceptional Customer Service Skills, can manage a multi line phone system, relate information professionally, greet our visitors, future residents and families with kindness & respect, we have the job for you!

About Us

Westchester Gardens Health & Rehabilitation continues to be recognized in the Clearwater community as a great place for senior living care and also has been recognized by US News & World Report as a Best Nursing Home; four years running. Westchester Gardens Health and Rehabilitation is a 5-star, beautiful community. Apply today and join our team of talented and dedicated professionals!

Why work with us as a PRN Receptionist?

  • Competitive medical, dental, and vision health care plans for employees and their dependents
  • Health and Dependent Care FSA and HSA Plan with company contribution
  • Additional Voluntary Benefits Plan Options through Colonial Life
  • First Stop Health – Virtual Care Telehealth No Cost 24/7*
  • Reduced Rent at one of our company-owned apartment communities
  • Education support
  • Mental Health Support through Ability Assist (legal, financial, emotional No Cost 24/7)
  • Identity Theft Protection and credit monitoring*
  • Health Assessments*
  • Company-paid $10k Life Insurance
  • Wellness Discount Marketplace*
  • Tuition Discounts with Rasmussen College
  • 401K with company match
  • Employee Support Program (ESP)
  • OnShift Engage Reward Program (earn points for cash rewards!)
  • Access earned pay BEFORE pay day – instantly through RAIN app
  • Referral bonuses
  • Financial wellness, guidance, and unlimited access to an Investment Advisor through NFP Retirement
  • LifeMart: one-stop resource for extra shopping savings
  • Generous paid time off & sick pay (for eligible employees)
  • Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.

PRN Receptionist Purpose

The primary purpose of this position is to greet and assist visitors, residents, callers and provide exemplary customer service at all times. As directed by your supervisor, perform administrative support functions efficiently and in accordance with established procedures.

PRN Receptionist Job Responsibilities

Administrative Functions

  • Greet visitors, residents, and vendors in a courteous and professional manner. Identify visitors and direct to appropriate location. Process and record visitor information as defined by the community.
  • Answer the telephone, determine nature of call, and direct caller to appropriate individual or department.
  • Respond to requests from within the community; identify and locate appropriate personnel.
  • Maintain resident information by name and room number, eligibility to receive calls, emergency phone members of on‑call personnel, department extensions, key personnel, etc.
  • Exercise discretion in releasing information so that confidentiality and privacy are maintained. Information must be stored in a safe and secure manner at all times.
  • Identify security concerns and notify supervisor or proper authorities. Effectively communicate facility policies and procedures to visitors, staff and vendors.
  • Assist with administrative duties which includes, typing, copying, filing, posting accounts, sorting mail, ordering supplies and repairs, mailing out doctor’s orders.
  • Maintain a work environment that is clean and presents a professional image.
  • As appropriate, document and resolve concerns or relay to the appropriate staff.
  • Ethically and responsibly conduct small monetary transactions for ticket sales, etc.
  • Attend and participate in service training programs to meet state and federal requirements.

PRN Receptionist Required Knowledge, Skills & Abilities

  • Possess the ability to make independent decisions and follow instructions.
  • Able to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
  • Be able to work with ill, disabled, elderly, emotionally upset, and potentially hostile people within the facility.
  • Be able to speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families.

PRN Receptionist Education & Experience

  • Prefer a high school diploma or GED.
  • Prefer experience in a clerical position or successfully completed a secretarial science program from an accredited school/college.

PRN Receptionist Licensing/Certifications

  • None.



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