Sales Support Consultant will be responsible for managing the start to end RFP process to deliver new business sales. Ensures timely and accurate enrollment, installation, setup, and eligibility for newly sold accounts. Ensures successful problem resolution of early issues with accounts.

• Qualify requests, collect and review specs, engage with brokers to gather all relevant details, review matching for strategic capabilities leveraging knowledge of products and networks.
• Develop plan for quote and proposal delivery. Assist in development of proposal and coordinate resources needed.
• Coordinate collection of responses for RFP, data collection, scrubbing data, pricing for all products, work in Salesforce/CPQ, data entry to move the RFP through to completion.
• Responsible for ensuring timely and accurate contract installation. This includes interfacing with client and broker, underwriting and operations for all required forms, paperwork, signature documents, files and information for eligibility and transition of care, etc. for all products sold on a case. This is precise work on high volumes of material where accuracy and attention to detail is critical to protect against the high cost of rework.
• Prepare presentation materials
• Support enrollment processes and manage case through first 30 days, including network, coverage, and setup needs.
• Participate as Salesforce SME and system/process SME, providing input to corporate teams on proposed changes and enhancements and their impact in the field.

Pay Range
The typical pay range for this role is:
Minimum: 18.50
Maximum: 34.60

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

• 2-5+ yrs relevant experience
• Strong presentation and communication skills; ability to

modify communication delivery based on audience

• Exceptional project management skills and attention to

detail

• Exceptional relationship-building skills
• Demonstrated planning/organizational skills; ability to

work on many issues at once and to prioritize work

• Demonstrated ability to develop strong working

relationships with matrix partners to drive deliverables

• Knowledge of Word, PowerPoint, Excel, Salesforce.com, Outlook
• Must obtain Health & Life Insurance license within 6 months of hire.
• Must be willing to work EST (9AM-5PM)

Preferred Qualifications

• Knowledge and experience in managed care and/or sales

such as: product/process/systems knowledge, underwriting, sales practices, account management, healthcare RFPs, and knowledge of administrative operations

• Health Insurance experience
• Bachelor's Degree

Education
Highschool Diploma

Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.