Do you love helping others?

Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Port Charlotte. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Port Charlotte franchised location, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

• Help clients understand the benefits of regular massage, skin care and stretch.
• Establish relationships with members and guests to grow and retain a client base.
• Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

• Benefits that help you take care of you including a free one hour service each month with additional sessions at a 35% discounted rate, a weeks paid vacation after one year, flexible scheduling, quarterly team outings, and a QSHERA monthly insurance stipend (if criteria is met) beginning in January 2023.
• A healthy compensation plan that rewards your hard work with an hourly pay based on experience/education and monthly hefty bonuses for membership sales, retail, gift cards, and performance. Our highest performing sales & customer service associates take home an additional $200-$500 monthly!
• A dynamic, energizing environment where you're consistently challenged, never bored, and can feel at home.
• Ongoing coaching to help you grow and refine your sales and customer service skills at one of the top locations in the country!
• Opportunity for growth within the Massage Envy network which is 1,100 locations strong.

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

• Providing outstanding customer service by greeting clients, scheduling services, answering phones, addressing questions/concerns, maintaining confidentiality, and protecting a safe, therapeutic environment for everyone.
• Promoting total body care by educating clients on all services, selling the Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
• Driving member retention through outreach via phone and email.
• Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
• Protecting workplace culture by recognizing and supporting team goals by building positive relationships with team members.

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

• Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products.
• People of integrity ready to champion the well-being of clients and team members and do the right thing (even if it isn’t the easy thing).
• Smart and savvy with solid math, writing, and computer skills, confidence handling cash, and a high school diploma or equivalent.
• Masters of customer service who makes everyone they interact with feel valued and supported.
• Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
• Great teammates who can work well with others in a fun and fast-paced environment.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.

Job Type: Part-time

Pay: From $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Work Location: One location

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