Are you an energetic and outgoing individual who can easily connect with people? Are you looking for a career with an established and fast-growing company? If so, we're looking for talented and professional candidates who are focused on teamwork, task completion, and customer satisfaction. If you are looking for a rewarding career, not just another job, then come join our team as a Sales Assistant at FASTSIGNS of Upper Saddle River!

Position Summary: The Sales Assistant performs a wide range of duties related to the Project Cycles from pre-sales through invoicing, and everything in-between!

Primary Responsibilities:

• Taking a Customer-centric approach to all aspects of work
• Communicate with other employees and customers in a calm, respectful, and professional manner
• Answer the phone and direct callers to the appropriate individual.
• Copy and file documents, work orders, estimates, invoices, etc., as needed.
• Assist the sales team as needed (i.e.: contacting customers when orders are ready for pickup, labelling and mailing marketing materials and follow-up letters when requested, delivering orders when needed, making competitive “shopping” calls, etc.).
• Attend & participate in WIP (Work In Progress) meetings 3x/week, or as needed
• Multi-task—work on different projects simultaneously.
• Assist Outside Sales Professional(s) as needed (i.e.: contact vendors for pricing, shipping updates, minor project management, estimate follow-up, and customer service needs)
• Assist other duties assigned by Outside Sales Professionals orderly and efficiently
• Assist in estimate creation
• Conduct and/or oversee site surveys, deliveries, installations, as required
• Conduct quality control checks on in-house produced orders and vended products.
• Serve as a backup for overflow production needs.
• Communicate with other employees regarding timing, extra charges, errors to enable them to keep customers advised of situations.
• Understand the sales process enough to consult with customers to determine project needs and solutions
• Adhere to all company policies and procedures.

Technical Skills and Competencies Required:

• Ability to juggle multiple tasks and prioritize time-sensitive matters.
• Comfortable working in a fast-paced office environment.
• Google Suite and HubSpot experience a plus
• Ability to communicate and work effectively with others.
• Team player and adaptability.

FASTSIGNS of Upper Saddle River is an equal opportunity employer. The Company’s policy is to not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sex, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person

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