Resource Manager, National Tax Operations Job at BDO

BDO Houston, TX

BDO’s Core Purpose is Helping People Thrive Every Day. Our Core Values reflect how we manage our work, our relationships and ourselves. As an employee of the firm, you will live true to our Core Values of people first, being exceptional every day in every way, embracing change, feeling empowered through knowledge and choosing accountability. Our Core Values are the standards by which we conduct ourselves day in and day out, both internally and externally.

The Resource Manager of National Tax Operations is responsible for participating in and overseeing the schedule and talent deployment process while balancing the vision, mission, and strategy of the consolidated tax practice. The Resource Manager will partner with Regional Tax leadership and National counterparts to innovate and evolve into the next generation Resource Management function. The Resource Manager will leverage business and financial acumen to identify potential areas for improvement and work proactively with leadership to put in a corrective action.

Qualifications

Education:
  • High School Diploma or GED, required; AND eight (8) or more years of experience in Business Administration, Operations Management, or Accounting, required; OR
  • Bachelor’s degree, required; focus in Business Administration, Operations Management or Accounting, preferred with five (5) or more years of resource management experience in a professional services firm (i.e., public accounting, law firm, etc.), required

Experience:
  • Experience in drafting and creating effective internal and external written communication, required
  • Experience in developing, implementing, and maintaining tax processes, preferred
  • Experience in collecting, analyzing, and reporting metrics, preferred

License/Certifications:
  • PMP Certification, preferred

Software:
  • High proficiency in the use of Microsoft business products (Excel, PowerPoint, Word) including excellent data management and manipulation capabilities, preferred
  • Strong metrics-focused with the ability to use analytics to solve problems and develop solutions, preferred
  • Proficiency with PowerBI, preferred
  • Proficiency with Smartsheet, preferred
  • Proficiency with PeopleSoft and OneStream, or experience with similar corporate management software, preferred

Other Knowledge, Skills & Abilities:
  • Strong leadership, communication, and presentation skills
  • Proven ability to manage upwards and drive results
  • Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding resource management strategies, see the ‘big picture” as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects
  • Ability to lead multiple, high-profile, and complex projects with various top-level stakeholders
  • Proven ability to maintain confidentiality while balancing the needs of the business
  • Ability to build rapport and gain trust with all levels of personnel at BDO
  • Analytical and diagnostic skills
  • Ability to successfully multi-task while working independently or within a group environment
  • Able to work within a deadline-driven environment
  • Solid organizational skills with the ability to meet project deadlines with a focus on details and quality
  • Ability to adapt communication style to successfully convey messages and objectives to a diverse audience

Multiple Locations

Austin, Chicago, Dallas, Fort Worth, Grand Rapids, San Antonio



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