Reporting Analyst Job at TD Bank
TD Description
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Department Overview
Solid debugging and problem-solving skills – solving moderately complex problems
Supports the introduction and adherence to new / advanced techniques and approaches in testing and automation (e.g. BDD, Rapid Software Testing)
Foundational experience in software configuration and code management
Intermediate expertise in build / code / release management to enable defect avoidance
Solid business and technology acumen, works with other stakeholders to identify opportunities to benefit the Bank and / or introduce operational improvements
Ability to drive work efforts related to moderately complex applications / systems / projects within one product line / business
Ability to work independently and with minimal guidance and direction
Collaborative team player
Future focused - foresees issues and gaps and identifies industry trends
Job Description
Supports test planning (including testability of requirement), test design/development test case automation and test execution to achieve business outcomes. Integrates directly into a team’s continuous delivery process, augmenting the delivery of quality software and ensuring speed, agility and risk management
Serve as a partner and provide ongoing support to the enterprise and/or business, aligning to TD Testing Methodology and QE best-practices
Analyze the end to end solution (business, solution requirements, architecture, blue prints, etc.) requirements to recommend pragmatic and sound test specific solutions for own area; may analyze, develop, debug, and maintain test suites (automated/ manual), traceability matrix; and log defects/assist in defect resolution, as required
Hands on experience implementing effective test strategies and providing guidance to delivery teams in using tools / setting up environments that support on-going quality and traceability
Supports the team in test activities across the testing lifecycle, with a focus on value driven outcomes, and assist in defining test data and test environment requirements
Leverages virtual assets to support virtualization of any incomplete / unavailable code, service, database, etc.; has basic knowledge of test data management to reuse automated test data provisioning capabilities to be able to adopt a standard test data tool set
May begin to support source code management looking for opportunities to effectively leverage tools and engineering practices (DevOps tools and processes, SV, monitoring tools and process, etc.
Supports early performance engineering, monitoring, diagnosis, analysis and tuning approach
Contributes early in the design and development process to ensure built-in-quality code
Implements test scripts ensuring they are integrated into the continuous integration, delivery, and testing (CI/CD/CT) pipeline for functional and non-functional automation (performance, readiness / reliability testing (ORT), accessibility, security) following agreed upon approach using available frameworks
Responsible and / or accountable for documenting and supporting the proactive identification of end-to-end test solution designs and early automation opportunities
Works collaboratively with the development team to define and validate appropriate user stories, acceptance criteria and definitions of done / ready
Applies the principles of Behaviour / Test-Driven Development (BDD / TDD) and focus on value driven outcomes
Provides feedback, reporting and analytics on overall quality / performance, user experience, and future bug prevention
Job Requirements
Be knowledgeable of quality engineering practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk activities as necessary
Conducts internal and external research projects; support the development / delivery of presentations / communications to management or broader audience
Conducts reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
Monitors service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Actively seeks continuous improvement and automation opportunities within the testing process
Acquires and applies expertise in the quality engineering discipline, provide guidance, assistance and direction to others
Identifies, recommends and effectively executes standard practices applicable to the discipline
Adheres to internal policies/procedures and applicable regulatory guidelines
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Collaboratively engages with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies
Qualifications
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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