**** $500 Sign On Bonus after 90 days of Employment ****

WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.

An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.

As we continue to expand our operations, consider starting a career with a company made up of over 500 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.

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JOB DESCRIPTION SUMMARY

The Quality Control Representative is responsible for listening to marketing sales calls, reporting discrepancies and following up with the Corporate Marketing Administration for resolution. Additional responsibilities will include completing Marketing letters and Owner ID cards.

DUTIES AND RESPONSIBILITIES

• Audit sales calls to listen for misrepresentations.
• Conduct a daily report to send to the corporate office.
• Participate in training as required.
• Print and mail all Marketing communication to customers.
• Print and mail Owner ID Cards to new owners.
• Represent the company in a Positive and Professional manner.
• Perform other related duties & special projects as requested.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Ability to speak clearly and effectively.
• Efficient in Microsoft Office.
• Type 45 WPM.
• Ability to maintain composure during stressful situations.
• Good customer service skills.
• Excellent phone etiquette.

OPTIONAL SKILLS A PLUS

• Knowledge of Spinnaker Resorts and or the timeshare industry.
• Prior experience in Customer Service, Sales or Telemarketing.

BENEFITS

• Weekly Pay and Direct Deposit
• Health Insurance (Medical/Vision/Dental)
• Company-Paid Life Insurance
• Paid Time Off (PTO) Program
• Paid Vacation and Holiday Pay
• Employee Wellness Programs, including Employee Health Fairs and RALLY.
• Fitness Center Reimbursement
• Ongoing Professional Development Opportunities
• Employee Family & Friends Discounted Stays
• Various Employee Discounts (Local Businesses and National Retailers)
• Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
• Company-Supplied Uniforms and Equipment (Applicable Positions)
• Flexible Work Schedules

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Hilton Head Island, SC: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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