Public Information Specialist 1 (Digital Content) Job at New York State Office of the Attorney General

New York State Office of the Attorney General New York, NY

Public Information Specialist 1 (Digital Content) – Information Technology Bureau

The Information Technology Bureau (IT) within the Office of the New York State Attorney General is seeking a
dynamic, technology-savvy Public Information Specialist 1 (Digital Content) to assist with optimizing,
streamlining and supporting the Bureau’s internal and external communications. The position is a non-
competitive Civil Service position. It can be filled in our New York City or Troy office.

Key Responsibilities for this position include:

  • Use native Microsoft Outlook as well as third party email marketing platforms (e.g. Constant Contact,
MailChimp, etc.) to create visually appealing technology communications.
  • Draft and distribute technical communication material which may include project updates, PowerPoint
presentations, annual reports, how-to guides and videos, policies/procedures, cyber security
awareness content, among others.
  • Participate in key IT operations and project meetings, including with other stakeholders throughout the
organization, to take meeting minutes as well as to identify tasks related to communications.
  • Participate and coordinate aspects of Change Management related to communication, task
management, training, focus groups, customer experience tracking.
  • Provide statistics on communications effectiveness and recommendations for improvement.
  • Update SharePoint sites and Intranet web pages through the content management system.
  • Participate in IT website redesign efforts.
  • Other related office administrative support tasks as required including scheduling meetings, document
preparation and other activities.
  • Perform other duties as assigned.
Qualifications:
• Six years of experience in public relations, social media, and digital communications.
  • Associate’s, bachelor’s, or master’s degree in Communications, English, Public Relations, Social Media,

Digital Communications, or similar degree, substitutes for two, four, or five years.

The following preferred qualifications are a plus but not required:

The ideal candidate will be an excellent communicator who has a good understanding of workplace
technology, pays attention to detail and has hands on experience in graphic design tools. Technical writing
experience is a plus.

  • Excellent proficiency in Microsoft Word, Excel, Outlook, Adobe Photoshop/Illustrator and PowerPoint
(3+ years).
  • Strong familiarity with technology terminology and products.
  • Strong analytical skills.
  • Excellent written, oral and interpersonal communication skills.
  • 2+ years of experience with e-newsletters, desktop/web publishing, graphics design.
  • Excellent team player and proactive, positive attitude.

All candidates selected for an interview will be asked to present a portfolio of related work and submit to a
writing sample request.


We offer a comprehensive New York State benefits package, including paid leave, health, dental, vision and
retirement benefits, and family-friendly policies. Additionally, the OAG offers a robust Workplace Flexibilities

Program with multiple options for employees, including telecommuting (up to two days per week) and
alternative work schedules. The Hire Rate for this position is $61,270. Appointments in New York City receive
an additional $3,026 location pay.


HOW TO APPLY:
Applications are being received via email.
hr.recruitment@ag.ny.gov. Please include ‘Public Information Specialist 1 Digital Content’ in the subject of
your email.


Per Office of the Attorney General policy, confirmation of vaccination status is a condition of employment for

this position. If you are not fully vaccinated, you may be required to provide negative COVID-19 test results
once weekly. The agency will consider religious and reasonable accommodations.


Candidates from diverse backgrounds are encouraged to apply.

The OAG is an equal opportunity employer and is committed to workplace diversity.




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