Patient Concierge Job at Village Dental Raleigh
Village Dental Raleigh Raleigh, NC 27612
Village Dental is a growing, modern, patient focused, dental practice seeking the ideal candidate to fulfill the position of Patient Concierge. We would like for the candidate to have at least 2 years of customer service experience. The ideal candidate must possess personable qualities and LOVE interacting with people. Being reliable and punctual is a must and paramount. Looking for a bubbly, infectious personality to contribute to our high level of customer service and dentistry. The qualified candidate will be required to complete the following responsibilities:
- Provide exceptional customer service.
- Greet patients with excitement and develop rapport quickly.
- Answer new and existing patient phone calls.
- Respond to new and existing patient emails.
- Schedule existing patients’ operative appointments by following up on outstanding treatment.
We are proud to provide a state-of-the-art facility for the highest quality dental care available. It is one of our top priorities to protect the well-being of our team and valued patients. If you feel that this position is for you, please submit your resume a long with a cover letter stating why we should hire you for consideration.
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