Patient Access Representative (Part-time, overnight) Job at Stamford Hospital
The Part-time Patient Access Representative is responsible for the timely and accurate compilation of patient socio-demographic and financial/insurance data either prior to or at time of service. This role facilitates patient access into the health system and serves as an advocate of patients’ rights for health care issues and insurance coverage. The ideal candidate will assist in the flow of data between physicians, physician office staff, nursing floors, ancillary departments, emergency department, patient business services, insurance companies and patients while insuring patient confidentiality is not breached. As well as assist patients with verification and pre-certification of insurances and acts a financial advocate for self pay patients.
**SCHEDULE**
Every other weekend (Saturday & Sunday) from 11pm-7am.
MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:
- Accurate registration of patients within established departmental guidelines for both socio-demographic and financial/insurance data as back to up daily registration staff.
- Facilitates patients’ intake/transition to the health system by providing excellent customer service skills and serving as an advocate for the patient in identifying third party payer coverages. Collecting Co-pay deductibles and cash collection.
- Educating the patient regarding their rights, advance directives, system services, and other patient services.
- Providing timely and accurate information regarding patient data/status to other health system departments, physicians, physician office staffs, and other publics while insuring patient confidentiality is not breached.
- Insuring patient flow through the registration process or phone intake process is professional, patient friendly, and within department established time standards.
Required Skills
Required Experience
- Two years of college or 2 years prior equivalent experience in a health care setting.
- Computer knowledge and minimum typing requirements of 50 wpm.
- Knowledge of health insurance terminology, policies and eligibility are required.
- Knowledge of Meditech system preferred.
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