Starting pay is $20.00/hr

Position Summary: The Parts Delivery Specialist is responsible for the delivery of parts of retailers in multiple states. Travel will be required Monday – Friday.

Duties / Responsibilities:

· Maintaining inventory controls in office and warehouse environments.

· Taking and logging parts orders for dealers and homeowners.

· Reviewing parts orders with purchasing to ensure materials are available to pull.

· Reviewing orders to ensure that the quantities are correct in the systems and that the correct parts were pulled.

· Packaging and shipping parts to customers within 7 days.

· Documenting and processing orders for shipment.

· Coordinating with dealer, homeowner, and transportation service to ensure accurate and timely delivery.

· Filing paperwork on a regular, if not daily basis.

· Communicate positively and frequently with customers to set delivery expectations.

· Following up internally and externally until claim is resolved.

· Creating individual process to improve our customers’ experience, as needed, and reevaluating individual processes from improved customer experience.

· Other duties as assigned.

Qualifications:

· High School Diploma, Associate Degree or higher, preferred.

· Able to organize, prioritize, and deliver projects within deadlines.

· Able to communicate positively and clearly with peers, managers, and customers

· Proficient in MS Office software, including Excel

· Knowledge of Oracle ERP systems preferred

· Thorough knowledge of job-related policies

Physical Demands:

· Must be able to lift and carry up to 50 lbs.

· Work may require stooping, bending, crouching, crawling, pushing, and / or pulling.

· Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.

· Work environment is not temperature controlled and may result in exposure to extreme temperatures.

· Work primarily involves sitting / standing, up to 4 hours at a time.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

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