We're looking for a positive, enthusiastic Office Assistant who can demonstrate exemplary customer service with our residence and prospective residents. The ideal candidate is passionate, creative, and detail oriented. They must also have excellent leadership skills and the ability to work with others. The Office Assistant would help with receptionist duties, showing the apartment complex to prospective residence, planning, and executing activities. The Office Assistant will also be a direct aid to the Property Manager and able to assume responsibilities of the property in the event of the Property Manager’s absence. The Office Assistant/Coordinator will be required to assist with move-in and move-out days, resident activities, manager forum, and any other event planned by the Area Manager.

• All applicants will be required to obtain an Ecclesiastical endorsement, per BYU-I housing guidelines.
• Move-in/move-out day's mandatory attendance for all employees

RESPONSIBILITIES:

Help plan and participate in events such as weekly, monthly activities, or large activities. Work outside of office hours if needed for events or any other such related events.

• Work with staff at all events, during check-ins and check-outs at the end of each semester
• Work during the breaks including the 7 week break from July to September
• Helps with social media content, working closely with the marketing team
• Maintain detail records of resident interactions, and phone calls to the office
• Responsible for excellent clear communication with the residents during and after office hours
• Understand and follow BYU-I student housing rules and guidelines
• Helps with daily office operations, including prospect tours, phone calls, and email communication
• Creates a positive environment that enhances the experience for all residents.
• Responsible for assisting the Property Manager in after-hour calls or assisting at the property if needed

SKILL/QUALIFICATIONS:

• Highly reliable
• Self-starter
• Extremely detail-oriented with the ability to work independently and efficiently
• Excellent organizational and time management skills
• Multi-tasking with the ability to manage interruptions and unexpected circumstances
• Capable of maintaining resolve and exceeding expectations under pressure
• Proficient computer skills, including Microsoft Office and Google products
• Professional and clear written and verbal communication
• Excellent customer service skills
• Strong problem-solving and analytical skills

Job Type: Part-time

Pay: $11.00 - $12.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Rexburg, ID 83440: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• Customer service: 2 years (Required)

Work Location: In person

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