Company Overview

Trident Security Solutions was established in 2017 by three retired Navy SEALS from our nation's top Special Forces command. As experts in security, threat mitigation, and risk management, they saw an opportunity to create a security company unlike any other. With a combined 70 years of experience, Trident permeates its SEAL mentality of passion, innovation, and responsiveness to an industry poised for change. Protecting people, property, and assets in the most effective and cost-efficient manner possible is our priority. Excellence is our standard. We maintain steadfast dedication to ensure that we deliver the highest quality services to our clients, and an atmosphere that our employees can value. We work hard to ensure our customers and teammates receive the best possible service. With direct daily customer support, we place great emphasis on making Trident a company that is distinctive, relevant and life changing both on the inside and outside. We want our team members to know they are valued and we expect all our team members to value each other and the customers we serve.

TRIDENT MISSION

TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price.

TRIDENT VALUES

• Do everything with honesty and integrity
• Achieve excellence in every job
• Superior customer and employee service
• Securing customer's operational and technical goals

Job Summary:
The Office Administrator is responsible for providing administrative support to the Cupertino leadership team and assisting in maintaining the organization of the office and the office supplies. They will be tasked with conducting research, and completing clerical and administrative tasks for the office, including scheduling meetings, taking notes at meetings, confirming appointments, answering phone calls, responding to emails, and preparing documents. The Office Administrator will screen all visitors and determine what level of support they need while offering polite, professional customer service.

Essential Duties/Tasks:

• Learn and embrace Trident's vision, mission, culture statements and core values.
• Provide administrative and clerical support to the Cupertino leadership office and team.
• Handle details that may be highly confidential and of a critical nature.
• Conduct research, collect and analyze data to prepare reports and documents.
• Record, transcribe and distribute minutes of meetings.
• Arrange and coordinate meetings and events.
• Monitor, screen, respond to and distribute incoming communications.
• Answer and manage incoming calls, respond to emails.
• Welcoming visitors and directing them to the relevant office/personnel.
• Receive and document customer questions/concerns, and escalate them to the appropriate personnel.
• Maintain the organization of the office, including but not limited to: supplies, files, equipment, furniture, etc.
• Perform scheduling tasks by serving as the coordinator for schedules, training, and resolving scheduling conflicts in a timely manner.
• Perform all other duties, as assigned.

Required Education and Experience:

• Bachelor's Degree in business administration or relevant field is preferred.
• High School Diploma and equivalent experience will be considered in lieu of a degree.
• 2 or more years of office administrative support experience is required.
• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Powerpoint, and Access.
• Proficient in Apple applications (Numbers, Pages, Keynote).

Required Skills/Abilities:

• Strong interpersonal skills required to establish and maintain positive relationships with other employees and customers.
• Must possess excellent communication skills.
• Ability to work independently and as part of a team.
• Organizational and planning skills.
• Problem analysis and problem-solving skills.
• Judgment and decision-making ability.
• Initiative and confidentiality.
• Attention to detail and accuracy.
• Multi-tasking and time management skills.
• Ability to prioritize tasks.

Working Environments/Physical Requirements

• Long hours on a computer/laptop and using a computer keyboard.
• Regularly required to sit, stand and walk; talk or hear, both in person and by telephone.
• Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds.
• May be required to drive a company vehicle between sites or to run errands.

Reporting Structure

• The Office Administrator is a full-time hourly non-exempt role that reports directly to the Director of Operations in Santa Clara Valley.

Benefits

• Medical, Dental & Vision Insurance
• Retirement Plan

Compensation: $29 ($30/hr after successful 90 day performance appraisal)


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