Night Auditor Job at Vail Mountain

Vail Mountain Vail, CO

Create Your Experience of a Lifetime!


Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.


With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


The night auditor is responsible for providing genuine and authentic guest service according to RockResort brand standards. The night auditor is also responsible for all closing reports for the hotel and the email distribution of such reports. The night auditor will complete all tasks each evening on the night auditor checklist and set up for success for the following day. The night auditor is also responsible for solving all overnight guest issues to the satisfaction of the guest and to the hotel's standards.


Job Specifications:

  • Outlet: The Arrabelle
  • Expected Pay Range: $21.00 - $25.00 / hour
  • Shift & Schedule Availability: Full Time
  • Skill Level: Entry
  • Other Specifics: Overnight shift


Job Responsibilities

  • Accurately process nightly closing reports through LMS, Infogenesis and universal desktop
  • Complete Flash for hotel distribution
  • Complete all parts of Night Audit checklist accurately and efficiently
  • Answer phone calls politely and efficiently to meet and exceed all guest needs and requests
  • Ensure accurate check-in and checkout processes according to RockResorts brand standard
  • Creates accurate keys to guest rooms according to owner log and LMS reservations
  • Complete all additional projects and tasks given by management
  • Ability to sustain composure at all times and remain calm during difficult situations
  • Complies with all Resort policies, procedures and standards of operation
  • Accurately and timely route all communication during an emergency situation


Job Requirements:

  • High School Diploma or Equivalent
  • Work experience in a guest service facet, hotel audit preferred. Accounting experience a plus
  • Microsoft Office, Property Management Systems (LMS preferred), General Computing
  • Ability to communicate in English effectively in both written and verbal mediums
  • Ability to speak multiple languages a plus, accounting experience
  • Ability to stand for up to 8 hours


The expected pay range is $21.00 - $25.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID
492856




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