Job Overview
Assists Walmart Wireless Sales Partners/Best Buy & Apple Associates in theachievement of their sales goals. Responsible for establishing and maintaining solid relationships with National Retailer Employees or Wireless Service Providers (WSP or 3rd party labor representatives). Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports Walmart Wireless Sales Partners/Best Buy & Apple Associates in servicing customers and completing operations duties including; maintaining clean and well organized display appearance, adhering to T-Mobile procedures and merchandising standards. As NR Ambassador, you will support the various T-Mobile brands, systems and visit multi-unit teams. Frequent travel required.

Job Responsibilities:

• Support National Retailer sales goals through side-by-side selling and being present with the Walmart Wireless Sales Partners/Best Buy and Apple Associates.
• Acclimate Walmart Wireless Sales Partners, Best Buy and Apple Associates to the unique T-Mobile selling environment to provide an amazing customer experience. Provide additional training/support to Walmart Wireless Sales Partners, Best Buy and Apple Associates to support sales and service with positive impacts. Ensure that National Retailer merchandising is to T-Mobile brand standards in coordination with partners.
• Proactively partner with the Walmart/Best Buy and Apple Associates to create an energetic retail environment. Help education around products and services in partnership with Walmart Wireless Sales Partners, Best Buy and Apple Associates. Ensures customer satisfaction in all areas and help resolve customer dissatisfaction. Be available during scheduled working hours to answer Walmart Wireless Sales Partners, Best Buy and Apple Associates questions. Help drive a culture that delivers a positive experience of T-Mobile experience.

Apply today!

To complete your application, please visit:

https://careers.t-mobile.com/job-search/?keyword=REQ220753

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Work Location: One location

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