Do you have a keen eye for detail, friendly disposition, and willingness to learn? Apply now, because we cannot wait to hear from you!

To best serve our pediatric patients and their families, we are searching for a compassionate and nurturing individual to serve as a Front Desk Receptionist in Smyrna!

WHO WE ARE: Nurture Pediatrics has provided exceptional pediatric care for the past 22 years in the heart of Smyrna, TN and more recently in Nolensville, TN. We are a physician owned and operated independent pediatric practice recognized as a top performing pediatric practice. Nurture Pediatrics provides a wide variety of pediatric services to families across Smyrna & Nolensville, TN. From newborn care to sick care, immunizations, and more, our experienced pediatricians and staff are dedicated to meeting the needs of patients from birth to age 21. We take great pride in our outstanding level of patient care and our certification as a Patient Center Medical Home (PCMH) is a testament to our continued dedication.

To best serve our rapidly expanding pediatric patient population in the Nashville area, we are searching for compassionate and nurturing individuals to serve as our medical assistants. Our medical receptionists are essential members of Team Nurture and we hope to hear from you!

Responsibilities:

• Answer multi-line phone and direct caller to the appropriate party or handle the caller’s needs.
• Take detailed messages for doctors and staff
• Patient registration via electronic health record. This includes verifying benefits, obtaining referrals, authorizations and posting payments.
• Schedule patient appointments via EHR.
• Greet patients upon arrival, arrive patient and obtain insurance and necessary documentation.
• Process payments from patients.
• Appointment reminder phone calls.
• Provide patients with support and guidance as needed.
• Maintain business inventory.
• Maintain confidentiality of all doctor, staff and patient information.

Requirements for the position:

• Meticulous attention to detail with the ability to multi-task.
• Maintain composure and friendly demeanor
• Working knowledge of medical terminology. HIPAA regulations, ICD and CPT coding highly advantageous. We utilize EHR (Electronic Health Record), experience with Office Practicum preferred.
• Minimum 6 months experience at a healthcare facility in a Medical Receptionist role.
• Excellent documentation, communication and IT skills.
• Works well within a team and self-motivated
• Dedicated to attendance record
• Consent to background and drug screening
• Your arrival and departure time will be dependent upon the needs of the clinic, but will fall between 7:00am – 6:30pm Monday – Friday and 8:00am - 12:30pm Saturdays.

Benefits: Eligibility after 90 days of employment

• Medical
• Dental
• Vision
• 401K retirement
• Long Term Disability
• Short Term Disability
• Cancer Insurance
• Accident Insurance
• Life Insurance
• Vacation/PTO Time Accrual

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Employees are required to wear a mask in patient areas.

Education:

• High school or equivalent (Required)

Experience:

• Medical Receptionist: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person

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