• 1)Keep facility clean, re-stock supplies, and complete facility laundry.
• 2)Turn-over rooms for perspective participants within a 24-hour period as required by agencyprocedures. Includes deep-cleaning room, replacing broken or non-functioning items andbeddings, painting if necessary.
• 3)Perform cleaning activities such as dusting, mopping, shampooing carpets etc.
• 4)Check functionality of facility appliances and systems to identify issues.
• 5)Install appliances, inspect and troubleshoot equipment.
• 6)Do garden/yard upkeep by cleaning lawn, collecting trash etc.
• 7)Conduct maintenance tasks such as replacing light bulbs.
• 8)Check functionality of safety systems (e.g. fire and smoke alarms).
• 9)Collaborate with vendors and other professionals.
• 10)Record and report to his/her Supervisor any unusual occurrences and/or damages.
• 11)Ensure that facility is clean and organized at all times.
• 12)Ensure the machines, tools and other products used in the facility are secured and accounted for.

• 13)Maintain a daily sign-in and sign-out log and ensure that each head of household signs log daily.
• 14)Ensure setup and cleanup of dining areas and kitchen during meals and work with food servicesstaff to ensure food is ready according to meal schedule by following all food safety guidelines.
• 15)Work with cook in ensuring and monitoring food delivery sign-off, set-up and clean-up.
• 16)Follow procedures and guidelines set forth in operating guidelines manual/program guidelines tohelp maintain structure and order in the living environment.
• 17)Enforce facility rules uniformly and consistently.
• 18)Respond appropriately to needs and crisis situations, such as mediating basic interpersonalproblems between residents and summoning emergency personnel.
• 19)Ensure residents adhere to safety and security policies, including but not limited to signing logs,implementing time restraints and curfew procedures, inspecting rooms for cleanliness, andcompliance with program standards.
• 20)Conduct internal and external rounds throughout the facility to monitor and ensure safety.
• 21)Promptly communicate incidents, issues and other relevant information accurately to Supervisorthrough recording entries into computer system, log book and/or personally through meetingsas appropriate.
• 22)Assist with discharging residents including exit procedures, bagging up ex-residents’ belongingsand storing per program and facility guidelines as appropriate, escorting residents off the premiseswhen requested.
• 23)Monitor facility and resident population for improper conduct or unauthorized persons insidefacility.
• 24)Communicate observations and interactions with participants to Supervisor and facilitymanagement through documentation in daily log.
• 25)Conduct effective shift changes by gathering pertinent information when arriving for shift, inaddition to sharing documented information on the daily monitoring log, this includes informingSupervisor or staff on next shift of any important information after assigned shift is over.
• 26)Treat participants in a culturally sensitive manner.
• 27)Provide good customer service to all participants.

• 28)Prepare reports and other documents as requested by Supervisor.
• 29)Participate in program, department and agency meetings and relevant trainings as required.
• 30)Adhere to agency policy, procedures and professional code of ethics.
• 31)Other duties as required.

• 1)High School graduate or GED, Associate Diploma preferred.
• 2)Two years’ experience working with homeless population. Experience working with homelessfamilies preferred.
• 3)Knowledge of basic janitorial skills.
• 4)Ability to maintain clear personal and professional boundaries.
• 5)Ability to work effectively in constantly changing and sometimes demanding or chaoticenvironment.
• 6)Experience working with a diverse population, with sensitivity to differences in culture, religion,sexual orientation, race, age, and physical and mental illness.
• 7)Ability to remain alert and on duty throughout shifts.
• 8)Ability to respond responsibly in emergency and crisis situations.
• 9)Ability to communicate well both orally and in written form, and follow detailed instructions.
• 10)Proficiency in Spanish a plus.
• 11)The ability to work varied hours including evenings.
• 12)Basic computer skills including used of Windows Office Suite programs.
• 13)Proof of a valid California driver license and valid automobile liability insurance.
• 14)Proof of COVID-19 Vaccination
• 15)Ability to pass background check.

Upward Bound House (UBH) is a nonprofit organization whose mission is to eliminate homelessness among families with children by providing housing, supportive services, and advocacy. The organization carries out this mission by operating programs that provide both temporary and permanent housing resources to homeless and at-risk of becoming homeless families, as well as supportive services in employment, education, health, and wellness. UBH’s integrated programs provide clients with intensive and coordinated access to services according to the nature of their needs.