Title: Lead IT Trainer

Location: Richmond, VA, United States

Position Type: Contract

Description:

· At least 3 years of directly related experience in a management or supervisory role where duties were performed that are similar to the duties of this position. Bachelor’s degree in Education, Management Information Systems, Communications, Business or related field. Work experience in lieu of education can be accepted at hiring manager’s discretion.

Knowledge of adult learning and instructional design

General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings, and more

Experience leading building training materials such as videos, presentations or job aids

Experience troubleshooting hardware and software – hands-on or from a help desk

4+ Years of related professional experience.

3+ years of experience advising and influencing internal stakeholders (leadership, technical trainers, etc.)

Drives performance. Holds self and others accountable. Delivers results first time right. Never settles for status quo. Willing to have tough conversations. Asks for feedback and takes action to improve.

Works collaboratively. Seeks out the experience of others with the aim for better results. Open minded regardless of where ideas originate. Flexible and easy to work with.

Must be a self-starter and a team player with a positive attitude.

Ability to coach and influence internal key stakeholders.

Skills:

· 3 years of directly related experience in a management or supervisory role where duties were performed that are similar to the duties.

· 3 Years Knowledge of adult learning and instructional design.

· 3 Years General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings, and more.

· 3 Years Experience leading building training materials such as videos, presentations or job aids

· 3 Years Service Now ITSM skills. Highly desired.

· 3 Years Microsoft Office Specialist Certification - Associate or Above

· 2 Years Certified Analytics Professional (CAP) Certification - Associate or Above

· 2 Years Certified Data Management Professional (CDMP) - Associate or Above

· 3 Years Excellent project management skills and ability to manage multiple priorities.

Job Type: Contract

Salary: $30.00 - $35.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Richmond, KY 40475: Reliably commute or planning to relocate before starting work (Required)

Experience:

• EMR systems: 2 years (Preferred)
• Microsoft Office: 3 years (Required)
• software & hardware: 3 years (Required)
• Certified Analytics Professional: 2 years (Required)
• Certified Data Management Professional: 2 years (Required)

Work Location: One location

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