Information Technology Specialist (IT and Operational Production Support) Job at LSG Sky Chefs - PHL

LSG Sky Chefs - PHL Philadelphia, PA 19153

Job Description:

Role Purpose Statement:

The Production Control Coordinator is responsible for all information that comes into the facility and actively works with Operations, Receiving, Finance, Transportation, and other departments to identify problems and develop solutions to minimize or eliminate delays in the production process. Responsible for the development and maintenance of all manufacturing production schedules that will adequately fulfill customer demands. Maintain goal performance reporting and analysis.

Key Interfaces: (internal, external)

  • Internal: Local management team, Corporate IT and Product Engineering departments
  • External: IBM (infrastructure provider), Airline Customers

Main Accountabilities:

  • Supporting Operational Business
  • Assist in the preparation of operations data analysis, reports and summaries that will enable Management to operate the facility more efficiently and economically.
  • Develop and maintain manufacturing production schedules insuring that optimum production flow is maintained.
  • Serve as technical resource to user community and all other IT teams in the area of Enterprise Applications, often outside of normal office hours
  • Interact with Customer Service, Operations, Product Engineering and all other disciplines necessary to insure customer satisfaction.
  • Ensure compliance with Global, Corporate, and Regional Project Guidelines
  • Monitors/Audits the scheduling system for quality, flow of work and efficiency of system.
  • Maintain departmental policies and procedures.
  • Perform all other duties necessary to insure the efficient and effective performance of the Planning Department.
  • As a member of the IT team, participate in identifying and implementing lean process improvement opportunities, assist all members with IT resolution items (work station ordering, set up, problem solving)
  • Interfaces with purchasing to determine shortage status
  • Update and communicate all daily operation information in a timely, accurate, and user-friendly manner
  • Ensure the area of responsibility is properly organized, staffed and directed
  • Conduct employee training, performance reviews, coach & counsel for direct reports

Leadership

  • Model corporate values and participate as required in groups & initiatives
  • Proactively support other departments and functions as the Subject Matter Expert

Required Skills:

Knowledge, Skills and Experience

  • Four or more years of IT experience; experience with Oracle Forms & Reports
  • Technical skills to include: understanding database platforms; stored procedures; Java JSP, shell scripting, Microsoft Office Suite, SDLC, and Security
  • Interpersonal competencies include: excellent written and verbal communication skills; excellent analytical and problem resolution skills; and excellent team collaboration skills

Job Type: Full-time

Pay: $40,000.00 - $45,500.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Relocation assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Philadelphia, PA 19153: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Associate (Preferred)

Experience:

  • VMWare: 1 year (Preferred)
  • Linux: 1 year (Preferred)
  • IT support: 1 year (Required)

Security clearance:

  • Confidential (Preferred)

Work Location: One location




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