Job Objective :

Under the direction of the Human Resources Leadership team, the HR Assistant will be responsible to perform a wide variety of complex duties requiring a high degree of accuracy, discretion and professionalism. Provide secretarial assistance in organizing and controlling the flow of work of all HR departments in order to accomplish department objectives in an expeditious manner. Must be able to work independently, exercise good judgment, be detail oriented, perceptive and able to anticipate and meet the needs of the department.

Duties and Responsibilities:

Non-Essential Duties:

• Filing
• Operates fax, copier and other office equipment.
• Orders supplies as needed.
• Coordinate office repairs as needed.
  

Knowledge, Skills and Abilities:

Knowledge

• Demonstrated knowledge of secretarial procedures and practices
• Knowledge of Microsoft Word, Outlook, Excel, and PowerPoint
• Knowledge of Kronos Timekeeping
• Knowledge of English usage, spelling, grammar, and punctuation
• Knowledge of telephone etiquette
  

Skills

• Good oral and written communication skills
• Strong interpersonal skills and customer focus
• Proficiency in using computer programs with the ability to apply and learn HR systems and office applications
• Skills to develop and report statistics and data
• Strong critical thinking skills
  

Abilities

• Ability to type 50 WPM.
• Ability to prioritize tasks and duties
• Ability to perform duties accurately and efficiently
• Ability to perform multiple tasks at one time.
• Ability to create presentations, charts, graphs, databases and spreadsheets
• Ability to use diplomacy and discretion, when giving out information, referring and/or directing callers and visitors
• Ability to determine work priorities
  

AVH Values: All AVH employees will effectively demonstrate these values:

• Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
• Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
• Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
• Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
• Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
• Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
• Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
  

Education and Experience:

Education

• High school graduate and/or equivalent experience.
  

Experience

• Five years’ secretarial experience.
• Three years’ prior work within HR.
  

Required Licensure and/or Certifications:

• None
  

AVH Conduct/Compliance Expectations :

• Ability to adhere with AVH Attendance and Punctuality Policy
• Ability to adhere with AVH Leaves of Absence Policy
• Ability to adhere with AVH Paid Time Off (PTO) Policy
• Ability to adhere with AVH Recording of Hours Worked Policy
• Ability to adhere to the department dress code
• Ability to organize work and establish priorities
• Ability to expand on own initiative in performance of duties
• Skill and ability to follow the telephone etiquette/standards
• Conforms to AVH Standards of Excellence
• Ability to function effectively under pressure and meet time parameters
• Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
• Ability to maintain the confidentiality of patient, hospital and department information
• Ability to adhere to safety rules and regulations
• Safely and effectively uses all equipment necessary to carry out duties
• Ability to interpret and function under hospital and department policies and procedures
• Conforms with required and appropriate Joint Commission requirements
• Conforms with and supports hospital quality assurance and improvement guidelines
• Ability to participate effectively in department and hospital staff education
• Display a willingness to work as a team player
• Ability to give and support the highest level of patient/customer satisfaction at all times
• Supports and adheres to the values and mission statement established by the AVH Board of Directors
• Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
• Ability to follow the Code of Conduct

Physical Requirements and Working Conditions:

• Working in an office environment.
• Work may be performed under stressful conditions.
• Must be capable of sitting for majority of shift with occasional standing and walking required
• Must occasionally lift up to 10 lbs and push/pull less than 20 lbs.
• Repetitive use of keyboard and viewing of video display monitor
  

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.

Education

• High school graduate and/or equivalent experience.
  

Experience

• Five years’ secretarial experience.
• Three years’ prior work within HR.