Hotel Housekeeper Job at Best Western West Virginia
Best Western West Virginia Charleston, WV
$13 an hour
Houseperson
SUMMARY:
Responsible for general cleaning and maintenance duties and a variety of cleaning tasks in public areas and suites.
RESPONSIBILITIES:
- Lobby: Clean all fingerprints off glass doors, Registration Desk and run vacuum cleaner. Public Restrooms: Clean Sink, Toilet, Mop Floor - Replenish supplies as needed.
- Exercise Room: clean all mirrors, wipe all equipment, take out trash, run vacuum cleaner, clean glass doors. Water flowers for the entire outside of hotel.
- Guest Laundry: clean washer/dryer, table, mop floor as needed.
- Help with excessive laundry when required.
- General cleaning of offices and Front Office areas. General cleaning of Associate break room.
- Associate bathroom: clean sink, toilet, mop the floor. Replenish toilet paper and paper towels as needed.
- Communicate changes in suite status with the Front Desk.
- Assist the Chief Engineer in resolving guest complaints concerning the Maintenance Department.
- Deliver cribs, roll-away beds, and various related items to suites as requested by supervisor or guest.
- Making notations on various logs where these amenities have been delivered - i.e. cribs and roll-away beds locations must be recorded in the Log Book at the Front Desk.
- Responsible for knowing hotel emergency procedures.
- Accommodate guest special requests courteously.
- Answer guest questions regarding hotel and local area facilities and services.
- Each associate will be required to follow the rules as found in the M&R Employee Handbook
- Perform other duties as assigned by management, of which employee is capable of performing
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