Full-Time Help Desk Technician

Zynex is seeking the best Help Desk Technician in the state to join our team. If you are looking to join an amazing company that is passionate about making a difference in our patient’s lives, then Zynex is the place for you.

An IT technician will diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems. This role will install and configure computer hardware and be the primary point of contact for IT support within Zynex.

Since 1996, Zynex has led the industry of safe, effective pain management for patients in pain. We are passionate about combatting the opiate crisis using our premium medical devices and providing patients a non-opioid, side-effect-free solution for their pain.

Zynex Offers Exceptional Benefits (Full-Time Roles):

• Premium starting pay.
• Health, dental, & vision insurance.
• 401k with company contribution.
• 8 paid holidays + up to 2 additional floating holidays (1 every 6 months).
• 3 weeks Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company
• Annual LinkedIn Learning subscription to facilitate employee skill and competency development.
• Health & wellness bonus up to $50/month.
• Frequent opportunities for role transitions and advancements.
• Weekly employee appreciation activities/perks.
• Up to $75/month reimbursement for community volunteer hours.
• Employee product discounts.

Essential Job Duties & Responsibilities:

• Assist Information Technology (IT) department in accomplishing the goals of IT team through supporting IT network of Zynex Medical products and services.
• Assist with:
  • Hardware setup
  • Phone system support
  • Software integration
  • Print server management
  • Desktop support/Troubleshooting
  • Network management
  • Server management
  • Procurement
  • Computer Imaging and Deployment
  • Active Directory Administration
  • Office 365 Administration
  • Script and Automation Development
  • Comply with company policies and federal, state and other regulations, including HIPPA, Privacy Rule and PCI compliance
  • Be present & visible in the corporate office 5 days/week (M-F), 8 hours/day. Exceptions to this need prior approval from your direct Manager/Supervisor.

Education Requirements:

• High School Diploma or equivalent; college education beneficial.

Zynex Medical is an Equal Opportunity/Affirmative Action employer