Guest Service Agent/Front Desk Job at Homewood Suites St. Louis Westport
Homewood Suites St. Louis Westport Maryland Heights, MO 63043
Homewood Suites St. Louis Westport is looking for a Full-Time Front Desk Agent!
Must be available for any shift! Must be willing to work weekends and Holidays. Shifts are either 7am-3pm OR 3pm-11pm.
- Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
- Respond to guest inquiries and in a timely, friendly and efficient manner
- Provide driving and/or walking directions to guests to local destinations
- Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Provide or obtain accurate information
- Must be able to handle any complaints with confidence
Hilton Front Desk Experience is preferred.
Job Type: Full-time
Pay: $15.50 - $15.75 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: One location
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