Family Support Counselor/Navigator

Be the reason a child thrives

www.all4kids.org

Have you set a New Year’s resolution for 2023 yet that involves switching careers and making a change in a child’s life? Then look no further; dance your way into a new career at Children’s Bureau! From weekly virtual employee engagement events that range from stretch and meditation to staff dance offs; Children’s Bureau is the place for you!

Here at Children’s Bureau, we see the value in everyone! We are passionate about building and sustaining an inclusive and equitable working environment for all employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

• Did you know that Children’s Bureau was selected as one of the Best Places to Work and was rewarded the DEI Non-profit of the Year Award this year by the Los Angeles Business Journal?
• Did you know that Children’s Bureau won the global BEST award for Children’s Bureau University for two years in a row?
• Looking for exceptional benefits such as medical, vision, dental, 401(k), life insurance and a Flexible Spending Account?
• Did you know you would be eligible for the Public Service Loan Forgiveness (PSLF)?
• Are you looking to be a part of an organization that cares about employee wellness by giving you 13 paid wellness days and 12 paid holidays per year?

Children’s Bureau of Southern CA proudly is committed and supportive of complete pay transparency.

• The position of Family Support Counselor/Navigator will pay: $22

• Additionally, the lifespan compensation range of this position is: $22-$30 per hour

Must have Covid-19 Vaccine and Booster.

Learn more about your job:

Position Description

Provides Family Support/Case Management and Community Engagement opportunities for families, relative caregivers, and community members. Responsibilities include assessing families’ needs; and providing support by teaching and empowering families to access community resources. Coordinates with School staff and multiple service providers to ensure the participants are enrolled in services. Develop, expand, and support community engagement by enrolling volunteers, facilitating meetings, assisting in planning community events and leadership trainings.

The Family Support Counselor/Navigator is located at the Elementary School and Family Resource Center (FRC) and provides support, referrals, advocacy, case management, and strengths-based assessments to families, at the office, in schools, or other locations in the community.

Duties and Responsibilities

Respond to referrals from the school, general community, and community organizations. The Family Support Counselor/Navigator will conduct a comprehensive assessment and subsequent assessments as needed. Collaborate with school staff and/or community partners to develop an individualized service plan. Promote knowledge of, and provide linkages to resources, services, and opportunities to improve self-sufficiency; and support families in following through with recommended services.

• Administer evaluation tools as required by this agency and the funder

• Identifies appropriate community resources ensuring they are culturally and linguistically appropriate

• Coordinate service delivery with other service providers

• Advocate for clients as needed, i.e., with CalWORKs, MediCal, schools, courts, and other systems that clients interact with

• Attends community meetings and/or agency/collaboration meetings/trainings assigned

• Maintains files, logs, charts, and other records in audit condition as required by agency or funding source

• Supports agency initiatives related to Trauma Informed, Resilience-Oriented Care (TIROC) and Diversity, Equity, and Inclusion (DEI)

• Takes the lead in the planning and execution of school and FRC events, Life Skills workshops, and special projects

• Recruit, screen, and orient volunteers to the FRC and community.

• Develop leadership skills in volunteers and promote volunteer project activities

• Assist with community organizing and training, developing, and implementing an outreach plan

• Coordinates and maintain communication with key stakeholders, including funder

• Networks to develop/maintain high quality agency community profile

• Takes leadership in the facilitation of client basic needs assessment and linkage to emergency assistance resources

• Produces high-quality, family support documentation and client success outcomes

• Performs services during school hours with occasional evening and weekend hours.

General

• Maintains confidentiality in matters of agency operations, personnel, and clients

• Maintains positive communications with all agency staff, clients and visitors

• Supports existing agency policies, principles, and mission

• Exercises good judgment in performance of duties and responsibilities

• Proof of Covid-19 Vaccination

• Other related duties as assigned

What you will need to bring:

• Bachelor’s degree in human services, psychology, social work or related field from an accredited university and a minimum of 1 year experience in working with children and families in crisis situations

• or A minimum of 3 years’ experience in working with children and families in crisis situations, i.e., domestic violence, child abuse, homelessness

• Knowledge of child development and community resources desirable

• Demonstrated ability to work with a multicultural environment and a diverse socioeconomic and multicultural/ethnic population with sensitivity and respect

• Proficient in Microsoft Office programs

• Good organizational, follow-through skills, and excellent verbal/written communication skills

• Valid California “Class C” driver’s license required

• Bilingual English/Spanish required with proficiency in English required