JOB SUMMARY:
Work with the Director of Facilities Management to manage and plan on daily operations and maintenance of MAHEC facilities and equipment. This position also has project management responsibilities.
SPECIFIC RESPONSIBILITIES:
- Supervises the Maintenance Team to maintain and provide services to the MAHEC Biltmore Campus, Satellite Facilities and Housing. Manages response times and quality of all work performed by the maintenance team.
- Manages the Preventative Maintenance Program utilizing the CMMS system to schedule and document all required maintenance, inspections and reporting related to facilities operations and maintenance.
- Implements and updates the CMMS system & PM Schedule.
- Performs annual Facilities Condition Inspections at all MAHEC sites including MAHEC Student Housing and works with the Maintenance Crew leader to assign and complete maintenance needed.
- Manages equipment maintenance including all HVAC, electrical and mechanical plumbing systems. This includes café equipment, fitness center equipment and vehicles.
- Ensures timely completion and documentation of regulated inspections and repairs on the above equipment.
- Enforces policies and safety requirements for the maintenance team.
- Manages the facilities warehouse space and storage areas, keeping them organized, tidy and free of fire hazards at all times.
- Manages various service contracts for maintenance and operation of MAHEC facilities such as grounds maintenance, cleaning, and waste removal services (Assists the Facilities Director in managing contracts and subcontracts related to MAHEC construction projects. This work may include preparing specifications, obtaining bids and managing subcontracts and FFE procurement.
- Prepares and participates in regular reporting to senior leadership teams, meetings and accreditation surveys along with the Director of Facilities Management.
- Responsible for maintaining current floor plans and space allocations for all staff; provide support and oversight for all necessary office/staff moves.
This role description is a general description of the essential job functions. It is not intended to describe all the duties the Facilities Operations Manager may perform.
KEY COMPETENCIES:
- Communication Skills
Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.
- Decision Making
Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.
- HealthCare Knowledge
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC’s organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.
- Interpersonal Skills
Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.
- Organizational Values
Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.
- Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.
SPECIFIED SKILLS
- COMPUTER
- Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required.
- Facilities Management software systems for Maintenance, Room management, Housing, Security and access controls.
- FOREIGN LANGUAGE
- Not Applicable.
PHYSICAL DEMANDS
- Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.)
- Occasional (0 - 33% of Workday)
SUPERVISORY RESPONSIBILITIES:
- Shuttle Drivers
- Maintenance Technicians
EDUCATION AND EXPERIENCE
- MINIMUM QUALIFICATIONS:
- Any combination of training and experience equivalent to a Bachelor’s degree in Business Administration or related field, or at least five (5) years equivalent experience in positions with similar responsibilities.
- Facilities Management experience required.
- PREFERRED QUALIFICATIONS:
- Facilities Management certification from BOMA, IFMA or HCFMA.
REQUIRED LICENSES:
- Valid NC driver’s license required.
SCHEDULE:
Regular attendance on-site is an essential function of this position. Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.
Position Compensation:
$67,500 annually
At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. MAHEC is a certified Living Wage employer through Just Economics of Western North Carolina.
All MAHEC employees and learners will be required to receive the COVID-19 & Flu vaccines or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind, studies show that women, gender diverse, and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description.
If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to
AskTalent@mahec.net
for support in your job search process. You could be the talent we are seeking for this or other opportunities.
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