Falck is a is a global emergency medical services provider originating from Denmark that services 3 states in the US including: California, Oregon, and Colorado. Falck has been operating in the US since 2010 and is one of the largest private providers of emergency medical services in the country today. Our BLS and ALS services impact not only the lives of our patients, but their families and communities.

Click on the below link for a short video about what it means to join Falck!

https://vimeo.com/705480748

Day Pay Rate: $20.15 - $32.09 per hour

Night Pay Rate: $25.48 - $37.09 per hour

+$3/Hr. During CATT Shifts.

Position Summary:

The primary responsibility of the CATT (Community Assessment and Transport Team) EMT-B is to respond as a member of an interdisciplinary team that renders effective, efficient, accurate, and compassionate assessment, management, transport and/or referral to individuals presenting with behavioral emergencies.

As a member of CATT, the EMT-B will be primarily responsible for performing a physical and mental status assessment for the client/patient in accordance with County protocols and will appropriately document findings on the EHR.

The goal of the program is to provide the care and services that will best meet the needs of the client/patient upon assessment. CATT will respond to Priority 3 (Code 2) requests for responses to mental health behavioral emergencies.

Essential Daily Duties

• Responds to dispatch information and drives specially equipped emergency vehicles to specified locations within applicable compliance times
• Presents self in a professional manner and displays a good public image for the employee and CATT stakeholders

• Adheres to the policies and procedures of Falck ALCO, including the operation’s Standard Operating Procedures and Medical Protocols as well as CATT guidelines and policies

• Reads and interpret all required documents and write required reports and correspondence.
• Participates and completes all daily assignments proficiently, punctually and in accordance with CATT program policies.
• Sends copies of all forms and documentation completed by CATT, 5585 forms, abuse reports to the CATT Bonita House Program Director by the end of the CATT’s shift
• Assesses risks to crew, patient and bystander safety continually
• Operates the emergency vehicle in a safe manner at all times
• Maintains vehicle/supplies, communications equipment, and medical equipment in accordance with applicable standards
• Performs other job-related duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skills, and/or ability required of the person in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Six (6) months of experience working as an accredited EMT in Alameda County as a pre-hospital provider
• Successful completion of the EMS and Behavior Health approved CIT and CATT Training Programs (training provided)
• Demonstrates strong clinical expertise and decision-making capabilities
• Ability to maintain a professional manner under duress
• Must have the ability to consistently deliver outstanding customer service to all internal and external customers
• Excellent communication skills and strong interpersonal skills with an ability to work effectively with a diverse range of individuals, teams, departments and agencies
• Strong organization skills and attentiveness to detail.
• Satisfactory driving record in accordance with the Falck ALCO Driving Policy.
• Other qualifications specific to the State or Local operation and/or contract in order to function as a 911-system EMT in Alameda County.
• Satisfactorily meet company physical assessments/tests

Desirable Attributes:

• Enjoy working with people, patients, co-workers, and other public safety personnel
• Demonstrated good critical thinking skills with ability to manage difficult situations and individuals
• Ability to work well with a multidisciplinary team (e.g. mental health clinicians, law enforcement)
• Ability to display patience and compassion for those experiencing behavioral emergencies

Education Requirements:

• High school diploma or general education degree (GED)

Certifications and Licenses:

• CIT Certificate of completion
• CATT Training Certificate of completion
• Valid California driver's license
• Current California EMT license
• Current CPR certification
• Current Ambulance Driver’s certification
• Current Medical Examiners Certification
• Current DMV Printout
• NREMT and other certifications as required

Physical Requirements:

CATT EMT’s must maintain the ability to perform all tasks required in the performance of typical EMT duties including but not limited to bending/stooping, pushing, pulling, lifting at established weight requirements, climbing, working at heights, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Frequently: Ability to lift, carry, and balance 110 pounds; ability to exert on a regular basis 50 pounds of force and at times up to 100 pounds.

Constantly: Ability to bend and stoop, ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition, good manual dexterity, with the ability to perform all tasks related to Emergency Medical Services Duty.

All EMT’s must also be able to endure the following weight scale as defined:

(O=Occasionally; F=Frequently; C=Constantly)

Cognitive/Psychosocial Requirements:

The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Occasionally: Memorization, critical judgment, problem solving.

Frequently: Ability to remain calm in high stress situations and make good judgments, ability to be unaffected by loud noises, flashing lights and strobes. Simple and complex mathematic skills, reasoning.

Constantly: Logic, ethical judgment and reasoning, active listening skills, decision making, ability to communicate effectively in written and verbal formats, as well as via telephone and radio equipment.

• Ability to interpret written, oral, and diagnostic form instructions.
• Ability to work throughout an entire work shift without interruption.
• Ability to calculate weight and volume ratios and read small print.
• Ability to read English and converse in English with co-workers.
• Ability to read and understand road maps, discern street signs and address numbers.
• Ability to document in writing, all relevant information in prescribed format in light of legal ramifications of such.
• Ability to learn, use and become proficient in all equipment related to patient care.
• Ability to understand and retain a multitude of instructions over a short period of time, and be capable of executing those instructions with accuracy, and in event order.

Clinical Requirements:

The clinical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Providing Basic Life Support Care and transport while working as a member of an emergency medical team to patients while in adherence to the scope of practice, patient care procedures, protocols and medical direction according to their level of certification/licensure.
• Determining the nature and extent of illness or injury, magnitude of catastrophe, need for additional assistance, establishing and providing patient care by developing a patient care plan and performing skills within the scope of practice and according to patient care procedures, protocols and medical direction.
• Monitoring patient conditions and responses to care.
• Communicating with professional medical personnel interagency and at emergency and non emergency treatment facilities.
• Obtaining instructions regarding further treatment from qualified personnel, arranging for reception of patients at treatment facilities and assisting with Advanced Life Support Care as directed by individuals with that level of qualification.
• Completes patient care reports in accordance with documentation standards as required
• Acknowledges accountability for all patient care provided.
• May assist in controlling crowds, protecting valuables, or performing other duties while mitigating incidents.
• Attends mandatory crew meetings and other mandatory training events as prescribed and required by Falck ALCO, CATT or other agencies

Equipment Operated:

The individual in this position must be familiar with using the following equipment to perform the essential functions of this job.

Occasionally: Fax machine, copy machine, hole-punch, calculator, laminator, and computer.

Frequently: Computer, printer, telephone, vehicle lubricant dispensing devices, wheel chair lift, wheel chair.

Constantly: Watch/Clock, medical EMS equipment and supplies, radios and paging systems, transportation devices.

Working Conditions:

The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasionally: Exposure to infectious organisms and agents, exposure to toxic chemicals.

Frequently: Physical and emotional stamina, heavy lifting and extrication in multiple scenarios.

Constantly: Ability to work as a team member with staff members and other agencies, legible documentation, sensory skills to differentiate clinical findings, visual and auditory acuity.

Driving approximately 90% of time.

Environmental Conditions:

Except where appropriate and conducive to accomplishing the goals and objectives of a particular task (such as in an emergency situation) the EMT will work in both well lighted areas and some poorly lighted areas that is ventilated and is as physically and psychologically innocuous as possible under the conditions which exist at a particular time. Because the essential function of the job of EMT may require exposure to hazardous materials as well as infectious waste, diseases, odors and other situations associated with health care, including but not limited to exposure to AIDS, HIV and Hepatitis B viruses involving Risk Classification Category 3, environmental conditions will fluctuate. To be qualified for the position of EMT, an applicant/employee will have the ability to work in an environment conducive to caring for patients, with or without reasonable accommodation and without posing a direct threat to self or others.

The EMT regularly works in outside weather and is regularly exposed to wet or dry conditions, extreme cold and extreme heat. The EMT frequently works near moving mechanical parts and is occasionally exposed to fumes or airborne particles (potential exposure to communicable diseases, blood-borne and airborne pathogens), toxic or caustic chemicals, risk of electrical shock, risk of radiation, and vibration.

The noise level in the work environment is moderately loud.

The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. Falck reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice.