This position will primarily work from the San Luis Obispo campus but will work from the North County Campus in Paso Robles as needed. Typical work hours are Monday-Friday, 8am-5pm and occasional evening hours as determined by department needs.

DEFINITION

Under general direction of the Director of Disabled Student Programs and Services, serves as coordinator of DSPS accommodated, academic test services. Primarily, this position oversees the day-to-day operations of the DSPS testing center, which proctors, schedules, and secures individually accommodated exams for students with qualifying disabilities. The testing coordinator works in a fast paced, often complex environment where attention to detail and procedures are essential for security while possessing the person centered skills necessary to serve students with disabilities.

DISTINGUISHING CHARACTERISTICS

The DSPS Testing Center Coordinator is distinguished from other classes in that the incumbent interacts on a daily basis with students with various types and severities of disabilities, acts as liaison between students with disabilities and their instructors and staff, oversees the hourly personnel, procedures, equipment and facilities required in the delivery of DSPS accommodated testing, and provides information regarding DSPS. Strong communication skills in working with students, faculty, staff, administration and the public is necessary. Incumbent also serves as liaison with outside agencies and college departments, is expected to work independently on projects, make decisions in a variety of situations, maintain professionalism, confidentiality, and to exercise discretion. Incumbents in this position supports student learning outcomes and institutional effectiveness by coordinating DSPS support services and accommodations to students who have a qualifying disability, thereby promoting their success and achievement of their educational goals.

ABOUT THE COLLEGE

Where You Will Work
Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.

Who We Are
Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

ESSENTIAL FUNCTIONS

• Ensure that individual accommodations are followed for students with disabilities by overseeing the administration of exams which may include, scribing, reading, enlarging, or any other special accommodations that may be required;
• Coordinate and schedule testing dates and times for students with disabilities by maintaining a master calendar of tests scheduled with instructors, individual students, test proctors, and test locations;
• Supervise and schedule temporary student employees to maintain adequate coverage;
• Serve as the primary point of contact to interact and communicate with faculty, staff and students to ensure all aspects of the exam coordination processes are followed;
• Interview, hire, recruit, train and evaluate temporary/student employees to work in the testing setting;
• Implement secure procedures to have exams delivered and logged at DSPS then return completed exams to faculty;
• Ensure alternate formats of exams are created/requested and available to students;
• Provide and support assistive hardware and software required by test takers including JAWS, NVDA, Kurzweil 3000, Dragon Dictation, CCTV;
• Secure testing environment at all times by observing test takers personally and by security camera, reporting any irregularities immediately to Director;
• Maintain database for scheduling, reporting, and other vital testing information;
• Coordinate the delivery of testing accommodations in conjunction with the DSPS alternative media facilitator and specialists, ASL interpreters, facilities and other campus units;
• Maintain testing and support services supplies, recommend for purchase new supplies and equipment; and
• Perform other related duties as required.

QUALIFICATIONS

Education:

Required

• Bachelor’s degree.

Experience:

Required

• Two years in a DSPS office or similar post-secondary student support setting.

Preferred

• Four years working in DSPS office;
• Use of adaptive technology;
• Managing complex systems with significant customer service demands.

Knowledge of:

• Title 5 DSPS policies and procedures;
• Best practices in providing disability accommodations in the post-secondary setting especially in regards to test taking;
• Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database software;
• Correct usage of English, grammar, spelling, punctuation, and vocabulary; and
• District policies and procedures.

Ability to:

• Operate a variety of office equipment such as a word processor and applicable software, calculator, scanner, copier and others;
• Prepare complete and concise statistics, records, reports and files;
• Establish and maintain cooperative working relationships with those contacted in the performance of duties; and
• Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and of staff and students with physical and learning disabilities.

Physical ability to:

• Read and comprehend printed matter and text and data on computer monitors;
• Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email;
• Sit or stand for extended periods of time;
• Lift and/or carry 25 pounds; and
• Exert manual dexterity sufficient for keyboard and other office equipment operation.

License and Certificates (current within the last year or must be continuously current):

Required

• Valid driver’s license and eligible to obtain California driver’s license upon hire.

REQUIRED DOCUMENTS TO APPLY
Candidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.

• Cover letter;
• Resume;
• Reference List (see further instructions below);
• Unofficial transcripts;
• Diversity statement (see further instructions below).

Diversity Statement Instructions: Cuesta College is committed to building and maintaining a workforce that reflects and honors the diversity of our students. It is important to us that our faculty, staff, and administrators demonstrate an understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, ethnic, and religious backgrounds as well as sexual orientation and abilities of all constituents in the Cuesta College community.

In 500 words or less, with consideration to our Mission Statement and our values expressed above, please explain how you will demonstrate your commitment to diversity, equity, and inclusion in this position.

Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to you.

Completed online applications and all supporting documents must be submitted by the closing date for this position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.

SALARY SCHEDULE
Below is the full salary schedule range for this position, steps A through E. Per Cuesta College’s bargaining agreement, new employees are placed at Steps A through C, which is the anticipated hiring range also listed below. The bargaining agreement also includes step and longevity increases. For a full salary schedule, please see our website: https://www.cuesta.edu/about/depts/humanresources/salary_schedules.html

• Salary Schedule Range: $4,655 - $5,658 per month.
• Anticipated Hiring Range: $4,655- $5,132 per month.

ADDITIONAL INFORMATION
Cuesta College will not sponsor any visa applications.

San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address: https://www.cuesta.edu/about/depts/publicsafety/clery_act

Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit: https://www.cuesta.edu/about/depts/humanresources/Job_Opportunities.html

Selected applicants will be invited to attend a Zoom interview and skills test on Thursday, March 9, 2023.