At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The Drug & Alcohol Testing and Program Compliance Coordinator II will be responsible for assisting in the management, oversight, and interdepartmental coordination of the Authority's Drug & Alcohol Testing Program.

• Provide administrative oversight to ensure that selected employees are tested each day.
• Monitor regulatory and policy compliance for MBTA, MassDOT and contractors
• Ensure the randomization process is accurate for random tests of employees.
• Maintain accurate and up to date random testing pools.
• Schedule random and follow-up drug and alcohol testing for the MBTA and MassDOT.
• Maintain testing schedules for all follow-up testing programs.
• Maintain a confidential database of test records.
• Maintain complete records for all testing at all testing locations.
• Serve as a liaison to all departments on questions/issues regarding the Authority's and MassDOT's Drug & Alcohol Program and Policies.
• Work closely with the Employee Assistance Program to ensure compliance with regulations and policies.
• Work closely with the Safety Department In all matters concerning drug and alcohol testing and reporting.
• Prepare all reports as requested for accident investigations.
• Assist in the day-to-day operations of the Drug and Alcohol testing program with all Areas.
• Coordinate the scheduling of employees for tests and appointments with the respective Area, Labor Relations, Human Resources, Employee Assistance Program, MassDOT, Medical Department and MRO’s and the Medical Department.
• Coordinate with Human Resources to ensure compliance with Title 49 CFR part 40.25
• Conduct program evaluations, prepare reports and contribute recommendations for future program enhancements
• On-call responsibilities by responding, either directly or via phone, to emergencies or as needed situations, twenty-four (24) hours per day, seven (7) days per week on a rotating schedule.
• Provide in person coverage and technical assistance to all on-call drug and alcohol testing staff as needed.
• Collect urine specimens (including observed specimens when required) and prepare specimens for laboratory pickup.
• Perform breathalyzer testing.
• Providing training for Breath Alcohol Technicians (BATs) and collections staff. Including recertification as required.
• Review CCFs, ATFs, PADF and RSDF for content and accuracy. Provide ongoing error correction training for clinic staff.
• Ensure employee/applicant confidentiality.
• Represent Authority at administrative hearings such as unemployment and arbitrations.
• Prepare MIS reports and testing data as required.
• Prepare reports for internal, DPU and FTA audits.
• Inventory control of drug and alcohol testing supplies, ensure all testing facilities are properly stocked.
• Maintain alcohol testing equipment and quality control, including calibration reports and documents.
• Provide oversight for drug and alcohol testing and program administration to MBTA contractor agencies required by statute, regulation, contract and/or policy to participate in required testing program.
• Drive a company or personal vehicle to respond to emergencies while on call.
• Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner.
• Perform all other duties and projects that may be assigned

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Available to work all shifts and locations as assigned or directed
• Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed by supervisory staff for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service
• Have the ability to work any and all shifts and/or locations assigned or directed.

• Adhere to rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Ability to pass a Criminal Offender Record Information (CORI) check, background screening, and the MBTA’s medical requirements, including a physical examination and drug and alcohol screening.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).

• A High School Diploma or GED
• Certificates of Drug Testing Training in compliance with 49 part 40.33 (c)
• Two (2) years of experience in drug and alcohol testing, including scheduling and administering observed drug and alcohol tests, and receiving and processing test results.
• The ability to complete Breath Alcohol Technician certification within 30 days of hire.
• Ability to work flexible schedules, including evenings, weekends, and holidays. (On a rotating schedule)
• Participate in an on-call rotation.
• Knowledge of federal drug and alcohol testing regulations, including 49 CFR parts 40, 219, 382 and 655.
• Effective organizational, analytical and communication skills.
• Have a valid driver's license.
• Working knowledge of Word, Outlook, Excel, Database, PowerPoint, and scheduling applications.
• Ability to provide internal and external customers with a courteous and professional experience.
• Have excellent customer service skills.
• Have the ability to work effectively with a diverse workforce.

Substitutions Include:

• 
  An Associate’s degree from an accredited institution substitutes for one (1) year of general experience
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

• Certification as a Breath Alcohol Technician.
• Medical Review Officer Assistant Certificate
• Additional years of experience in drug and alcohol scheduling.
• Associates Degree
• Additional years in scheduling and processing drug tests and results. ·
• Demonstrated knowledge of the administration of a 49 CFR 219 testing and training program.
• Knowledge of drug and alcohol testing regulations as they relate to the transportation industry.

Job Conditions:

• Ability to effectively comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
• Ability to provide internal and external customers with courteous and professional experiences
• Ability to work effectively independently and as part of a team (or supervise, if required)
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

Employment Benefits at the MBTA

The MBTA offers comprehensive benefits packages to employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

• Insurance: Health, Dental, Vision, Life (basic and supplemental), Long-Term Disability
• Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, Paid Holidays
• Retirement: pension or deferred compensation 401(a), plus MBTA contributions
• Tuition Reimbursement (up to $10,000 per year)
• Public Service Loan Forgiveness (PSLF) for student loans
• Commuter Choice Parking Program: pre-tax benefits for parking
• Flexible Spending Account (FSA): pre-tax benefits for healthcare-related expenses
• Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
• Shopping discounts via GovX.com
• Verizon and AT&T service discounts
• And more...

The MBTA is an Affirmative Action/Equal Opportunity Employer